At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
We work in hybrid mode 3+2, at least 3 days at the office (with mandatory Wednesdays and Thursdays) and 2 days at the home office.
The location of our office is Puszkarska 7J/Building E, 30-644 Kraków, Polska.
We employ only via an employment contract – FTE.
Role Overview
We are looking for a Site Reliability Engineering Manager to join our Site Reliability Engineering team at SolarWinds.
This role is for a hands-on frontline manager who brings strong technical depth, solid people leadership, and a clear focus on reliability, automation, and customer experience.
You will lead engineers who own cloud infrastructure, platform automation, infrastructure as code, operational readiness, and service reliability. You should be comfortable setting direction, managing execution, improving engineering practices, and staying close enough to the technical details to make sound decisions and remove blockers.
Responsibilities
- Lead, coach, and develop a team of site reliability engineers to deliver reliable and scalable platform operations.
- Own team roadmap planning and align infrastructure investments with engineering and business priorities.
- Partner with product, engineering, security, and support teams to improve platform reliability, scalability, and customer experience.
- Drive service availability, performance, monitoring, and operational readiness across production environments.
- Establish and refine operational processes, including incident response, root cause analysis, and continuous improvement.
- Support automation and infrastructure improvements that reduce manual effort and increase service reliability.
- Use metrics, service objectives, and operational insights to prioritize work and improve outcomes.
- Hire and retain strong engineering talent while building a culture of accountability, collaboration, and continuous learning.
Qualifications
- 7+ years of experience in Site Reliability Engineering, DevOps, cloud infrastructure, or a related field.
- 2+ years of people management or technical team leadership experience.
- Strong knowledge of cloud platforms (AWS or Azure), distributed systems, and production operations at scale.
- Experience building and scaling operational capabilities through automation, standardization, and sustainable SRE practices.
- Hands-on experience with observability practices, including monitoring, alerting, logging, and incident management.
- Solid understanding of containerized environments and modern deployment practices.
- Ability to lead through ambiguity, manage priorities, and collaborate effectively across engineering teams.
- Hands-on experience automating toil and operational work to improve reliability, efficiency, and engineering productivity.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
Leadership Expectations
- Lead with accountability, clarity, and a bias for action.
- Build a healthy team culture grounded in ownership, trust, and high standards.
- Translate business needs into execution plans.
- Balance short-term operational demands with longer-term platform improvements.
- Keep customer impact at the center of technical and operational decisions.
Our benefits:
- 10 study days per year
- 2 volunteering days per year
- 30-day holidays after 5-year tenure, Sabbatical Leave
- 4 weeks of paternity leave
- Up to 8700 PLN personal education budget per year
- 300 PLN corrective glasses reimbursement every two years
- Medical care with Luxmed – individual, partner, or family package fully paid by the company
- The company fully pays for group life insurance
- Pension scheme (employee capital plans) with 1.5% employer contribution
- Unlimited access to LinkedIn Learning
- English/Polish classes
- MyBenefit platform with a monthly subsidy of 103 PLN (with various vouchers and Multisport cards available)
- 500 PLN per year of race fee reimbursement
- Solarian Referral Program
- SolarWinds Appreciation Program
- Employee Assistance Program
- Free lunches at the office on Wednesdays
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Skills Required
- 7+ years of experience in Site Reliability Engineering, DevOps, cloud infrastructure, or a related field.
- 2+ years of people management or technical team leadership experience.
- Strong knowledge of AWS or Azure, distributed systems, and production operations at scale.
- Experience building and scaling operational capabilities through automation, standardization, and sustainable SRE practices.
- Hands-on experience with observability, including monitoring, alerting, logging, and incident management.
- Solid understanding of containerized environments and modern deployment practices.
- Ability to lead through ambiguity, manage priorities, and collaborate effectively across engineering teams.
- Hands-on experience automating toil and operational work to improve reliability, efficiency, and engineering productivity.
- Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
SolarWinds Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.
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Healthcare Strength — Health coverage is described as comprehensive, with some locations covering healthcare, dental, and vision at 100% and generally well-regarded plan quality. Feedback suggests wellness resources, counseling, and fitness reimbursements further strengthen the offering.
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Leave & Time Off Breadth — Paid time off, holidays, and a sabbatical after five years are part of the package. Feedback suggests global parental leave minimums add meaningful family support to the overall time-off mix.
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Pay Growth & Progression — Compensation is considered solid by many, with consistent raises noted alongside base pay. Feedback suggests bonuses and structured increases contribute to a sense of ongoing pay growth.
SolarWinds Insights
What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
