Manager, Shotlink Technical Operations

Posted Yesterday
Be an Early Applicant
7 Locations
In-Office or Remote
Senior level
Sports • Esports
The Role
Manages ShotLink technical operations, including camera build oversight, technology integration, field testing, troubleshooting, vendor relationships, equipment replacement, server and connectivity support, technical documentation, reporting, asset tracking, and tournament logistics. Requires extensive travel and coordination with vendors, Information Systems, operations teams, and tournament staff.
Summary Generated by Built In

The Best Players Need the Best People.

Responsible for integrating new technology into current ShotLink processes and troubleshooting potential issues/solutions in the field. Test new technology and prototypes in the field, manage technology vendor relationships and serve as the point of contact for technical issues.

QUALIFICATIONS

  • Bachelor’s degree required
  • Five years of related experience is required
  • Understanding of networking, servers and operating systems is required
  • Extensive travel required; teamwork, initiative, dependability and promptness; ability to simultaneously work on multiple projects; ability to work cooperatively with a variety of individuals; excellent communication skills
  • Able to safely operate a utility vehicle such as, but not limited to, golf carts, utility carts, and shuttle carts

RESPONSIBILITIES/DUTIES

  • Oversee the camera build team and ensure all specifications are met; serve as the point of contact for technical issues and questions
  • Manage the relationship with technology vendors and is responsible for equipment replacement. Ensure that vendors have proper staffing for tournaments. Also supports operations with current and new technology
  • Test new technology and prototypes for feasibility of use in field. Work with Information Systems to determine how it can be successful
  • Generate reports about the technology; document successes and issues as well as changes that need to occur
  • Act as the point of contact for servers, power, internet and equipment
  • Responsible for technical, operational documentation and reports, as well as, assets documentation and truck logistic schedules
  • Special projects or other duties as assigned

Skills Required

  • Bachelor's degree
  • Five years of related experience
  • Understanding of networking, servers, and operating systems
  • Extensive travel availability
  • Ability to safely operate utility vehicles such as golf carts, utility carts, and shuttle carts
  • Teamwork, initiative, dependability, promptness, multitasking, cooperation, and excellent communication skills
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The Company
HQ: Ponte Vedra Beach, FL
3,208 Employees

What We Do

By showcasing golf’s greatest players, the PGA TOUR engages, inspires and positively impacts our fans, partners and communities worldwide. The PGA TOUR, headquartered in Ponte Vedra Beach, Florida, co-sanctions more than 130 tournaments on the PGA TOUR, PGA TOUR Champions, Korn Ferry Tour, PGA TOUR Latinoamérica, Mackenzie Tour-PGA TOUR Canada and PGA TOUR Series-China. Members on the PGA TOUR represent the world’s best players, hailing from 29 countries and territories (93 members are from outside the United States). Worldwide, PGA TOUR tournaments are broadcast to 212 countries and territories in 23 languages. Virtually all tournaments are organized as non-profit organizations to maximize charitable giving. In 2019, tournaments across all Tours generated a record $204.3 million for local and national charitable organizations, bringing the all-time total to more than $3 billion. To learn more about the positive impact the PGA TOUR has on the communities in which we play, please visit www.pgatour.com/impact. Fans can follow the PGA TOUR on PGATOUR.COM, the No. 1 site in golf, on the PGA TOUR app and on social media channels, including Facebook, Instagram (in English, Spanish and Korean), LinkedIn, Twitter, TikTok, WeChat, Weibo, Toutiao and Douyin.

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