Manager - ServiceNow Technical Development

Reposted 3 Hours Ago
Be an Early Applicant
3 Locations
In-Office
10-10 Annually
Expert/Leader
Aerospace • Defense
The future of aerospace and defense
The Role
Lead the design, development, and maintenance of applications on the ServiceNow platform. Collaborate with cross-functional teams and mentor technical teams in a hybrid role.
Summary Generated by Built In

Date Posted:

2026-07-07

Country:

India

Location:

IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli

Position Role Type:

Hybrid

What You Will Do

The ServiceNow Technical lead will design, develop, and maintain applications and workflows on the ServiceNow platform. This role involves collaborating with cross-functional teams to understand business needs, configuring the platform, and ensuring its reliability, performance, and scalability

Qualifications You Must Have

  • 10+ years of hands-on experience in design, development, and delivery of ServiceNow solutions in global environments

  • Minimum 2+ years’ experience in supporting the ServiceNow platform, debugging Issues, root cause Analysis and fixing Incidents

  • Ability to lead and mentor technical teams

  • Extensive experience with ServiceNow architecture, development, and administration

  • Hands-on experience in ITSM, ITOM, HRSD, Custom Applications and other ServiceNow modules. Respective certifications will be an added value

  • Advanced Proficiency in scripting languages used within ServiceNow (JavaScript, GlideScript, Angular JS)

  • Experience in Virtual Agent, Agent Workspace, UI Builder, Flow designer and  Platform Analytics is a Plus

  • Experience with REST/SOAP integrations and Scripted REST APIs

  • Strong analytical thinking, interpersonal, oral, and written communication skills with ability to work with technology stakeholders at various levels and including global teams

  • Experience with the Scaled Agile Framework (SAFe) or other Agile software development methodologies

Education:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)

Qualifications We Prefer

  • ServiceNow Certified System Administrator (CSA).

  • ServiceNow Certified Application Developer (CAD).

  • ITIL Foundation certification.

  • Certified Implementation Specialist - ITSM or HRSD (Nice to have)

This is a hybrid role based out of Bangalore, India

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Skills Required

  • 10+ years of hands-on experience in ServiceNow solutions
  • 2+ years' experience in supporting the ServiceNow platform
  • Ability to lead and mentor technical teams
  • Extensive experience with ServiceNow architecture and development
  • Hands-on experience in ITSM, ITOM, HRSD, Custom Applications
  • Advanced Proficiency in JavaScript and other scripting languages

RTX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RTX and has not been reviewed or approved by RTX.

  • Retirement Support 401(k) programs with company matching and, in some cases, additional employer contributions are emphasized as strengths across business units. Structured retirement elements, including plan variations that add a separate employer contribution, bolster total rewards for many roles.
  • Healthcare Strength Medical, dental, and vision coverage is paired with HSA participation and company seeding, alongside wellness incentives. Core health offerings are presented as comprehensive for many U.S. employees.
  • Leave & Time Off Breadth Generous PTO in some groups and alternative schedules like 9/80 or every‑other‑Friday off expand time‑away options. Year‑end downtime in parts of the organization further enhances perceived flexibility for time off.

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The Company
HQ: Arlington, VA
185,000 Employees
Year Founded: 2020

What We Do

With more than 185,000 global employees, RTX pushes the limits of technology and science to redefine how we connect and protect our world. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – we are advancing aviation, engineering integrated defense systems and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges.

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