Manager, Senior Systems Analyst

Job Summary

The Manager, Sr. Systems Analyst will collaborate with IT and customer teams at all levels to identify, assess, operate and drive continuous improvement of technology and service delivery solutions that achieve business operational outcomes and strategic goals with a focus on enterprise procurement and source‑to‑pay platforms (SAP Ariba).

The Manager will coordinate across various shared services groups within IT and other functions to successfully analyze, align, integrate, operate, optimize, document, and enable new capabilities for Otsuka and our affiliates. The Sr. Systems Analyst core responsibilities include:

• Technical / Service Management

• Technical Analyst

• Configurator

• Subject Matter Resource

• Support of Senior Architect and Architect

At Otsuka, we defy limitations, so that others can too.
We have an unwavering belief in doing more. In transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.

We believe that the bigger the challenge, the bigger the opportunity. We are doing everything in our power to live up to our mission of creating new products for better health worldwide in two important therapeutic categories: neuroscience and nephrology.

Job Description

The Manager, Sr. Systems Analyst will collaborate with IT and Business teams at all levels to identify, assess, implement and operate approved technology and service delivery solutions that achieve business operational outcomes and strategic goals. The Manager will coordinate across various shared services groups within IT and other functions to successfully analyze, align, integrate, operate, document, and support IT capabilities for Otsuka and our affiliates. 

Core Responsibilities include but not limited to the following:

• Technical / Service Management: Collaborate and partner with the IT leadership to enable and support strategic programs and projects. Manage business expectations and alignment to business requirements. Develop and present material to gain alignment from functional area colleagues.

• Technical/Service Analyst: Lead the requirement gathering effort, analyze business needs, perform gap analysis, root cause analysis and optimization identification activities related to delivery of enhancements and integrations for procurement and source‑to‑pay platforms such as SAP Ariba. Work with Senior Architect and Architect to develop business cases with defined solution recommendations and vendor evaluations, evaluate and qualify opportunities, and define measurable business outcomes. Identify opportunities for process and technology improvements, partner with cross-domain teams to execute projects.

• Subject Matter Resource: Provide technical/service delivery working knowledge to assist in evaluating improvements in process and execution particularly within procurement and supplier management processes enabled by platforms such as SAP Ariba.

• Configurator: Either possess or develop the capabilities to configure software products within their domain of responsibility, including procurement and source‑to‑pay solutions such as SAP Ariba. This includes gaining a deep understanding of the product’s functionality and applying configuration skills to support business needs. The ideal candidate will demonstrate strong technical aptitude and a willingness to learn and adapt to new tools and technologies as required.

• Support of Architect, Senior Architect: Assist Principal, Senior and Architect in assigned area with various tasks to include but not limited to building and maintaining the project area portfolio, assessing leading quality platforms to determine which would best meet business needs, and leading and managing demand management, estimation/ prioritization. Participate in the development of annual budgets and periodic forecasts, including managing the IT budget for assigned projects and related technology platforms. Lead technology governance processes and coordinate closely with the IT Portfolio and Project Management Office to drive initiatives.

Qualifications

Knowledge/ Experience and Skills:

• Minimum of 5 years of Life Sciences experience required, with 2+ years in supporting specific function area(s) in an IT technology or service delivery role.

• Experience supporting or implementing procurement, source‑to‑pay, or supplier management platforms (e.g., SAP Ariba) is strongly preferred.

• Insights and knowledge of leading technology trends and best practices which are improving the processes and operational effectiveness in supported areas.

• Working knowledge of key processes within the relevant technology/service delivery area and various regulations governing the pharmaceutical industry.

• Broad business and IT capability awareness with hands on experience using or implementing functional area/domain specific solutions.

• Experience working with globally distributed business and IT teams, especially in Japan, EU and India.

• Technical analyst skills including process design, documentation, problem solving, and presentation skills with the ability to influence all levels including senior leadership.

• Success in delivering new technology/service delivery capabilities using system development life cycle (SDLC) practices.

• Up to 5-10% travel is required, based upon business needs.

Educational Qualifications

• Minimum of a bachelor’s degree; preferably, a degree in Computer Science, Engineering or adjacent fields. Advanced degree in in sciences, business administration, or pharmaceuticals is desirable.

Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.

Minimum $121,103.00 - Maximum $181,125.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Company benefits:  Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka.

Statement Regarding Job Recruiting Fraud Scams

At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives.  They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.

Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.

To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.

Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov,  or your local authorities.

Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities.  All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property.  No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.