About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
Position Overview
Our customers invest in our platform because we deliver the best email security managed service in the industry.
The Manager, Security Solution Engineering leads a team of Security Solution Engineers responsible for backend engineering, platform configuration, and administration of our email security managed service offering. This role ensures our engineering team delivers reliable, scalable, and secure solutions that protect customers from evolving email-borne threats.
Continuous improvement is central to this position. A working knowledge of current threat actors, email security architectures, and platform administration best practices is essential to guide the team and drive engineering excellence across the service.
Location & Time Zone Preference
Candidates located in the Pacific or Mountain time zones are preferred, as this role includes leadership responsibilities for team members across the APJ (Asia Pacific & Japan) region and requires regular collaboration across global time zones to support business and team needs.
Key Responsibilities
Team Leadership & Talent DevelopmentLead, mentor, and coach a team of Security Solution Engineers; serve as a role model for professional growth, technical excellence, and engineering best practices.
Responsible for talent development—finding, hiring, developing, and retaining the best engineering talent in email security.
Assign MBOs (Management by Objectives) to team members aligned with corporate goals.
Provide tactical and strategic guidance to the team daily.
Identify and prioritize short-term and long-term engineering goals for the team.
Customer Advocacy & Service DeliveryManage and monitor service delivery interactions, serving as an internal advocate for customers of the managed email security service.
Respond to customer escalations and proactively escalate technical issues when needed.
Monitor service health, SLA adherence, and customer satisfaction; serve as a point of escalation for service issues.
Provide remediation plans for customers at risk of non-renewal; manage the health of the customer portfolio through reliable engineering outcomes.
Strategic & Operational OversightDevelop and oversee comprehensive engineering strategies to meet complex customer requirements across the email security platform.
Plan and lead process improvement and automation initiatives to improve service reliability and operational efficiency.
Develop innovative ways to leverage platform data, telemetry, and analytics to improve detection efficacy and service quality.
Plan, document, and identify risks and challenges for production changes that span multiple services and engineering disciplines.
Responsible for scheduling own time and quality completion of multiple tasks within a varying environment with competing priorities.
Technical Leadership & Platform EngineeringMaintain a deep understanding of the email security platform architecture, including backend systems, configuration frameworks, and integration points.
Design and implement solutions to complex engineering and platform administration problems with minimum supervision; use independent judgment to drive technical decisions.
Guide the team on best practices for platform configuration, policy management, and security hardening.
This posting is anticipated to remain open until September 30th, 2026
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].
How to Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 166,500.00 - 244,200.00 USDCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 136,200.00 - 199,760.00 USDAll other cities and states excluding those listed above:
Base Pay Range: 124,100.00 - 182,050.00 USDSkills Required
- Experience leading and developing engineering teams
- Experience with email security platforms, backend engineering, and platform administration
- Working knowledge of threat actors and email security architectures
- Experience with platform configuration, policy management, and security hardening
- Experience managing service delivery, SLA adherence, and customer escalations
- Experience planning and leading process improvement and automation initiatives
- Ability to design and implement complex technical solutions with independent judgment
- Experience leveraging telemetry and analytics to improve detection efficacy and service quality
Proofpoint Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Proofpoint and has not been reviewed or approved by Proofpoint.
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Healthcare Strength — Healthcare coverage spans medical, dental, vision, life, and disability, complemented by global physical, mental, and financial health programs. Wellbeing resources such as mindfulness, resilience, and meditation courses are explicitly highlighted.
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Leave & Time Off Breadth — Time-off provisions include PTO, paid holidays and sick days, with parental and family medical leave available. Added flexibility appears in wellness days, a hybrid-first model, and limited work-from-anywhere periods.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and settings, with external recognition indicating strong standing relative to peers. Feedback suggests employees in several departments view compensation favorably when considering base, bonus, and benefits together.
Proofpoint Insights
What We Do
We provide the most effective cybersecurity and compliance solutions to protect people on every channel including email, the web, the cloud, and social media.
