Manager, SDR

About the role:

As a Manager of Sales Development at 8am, you will be responsible for developing, motivating, and guiding the SDR team to monthly, quarterly, and annual quota attainment with a focus on expanding partnerships with existing logos in a SaaS license model, with primary responsibility for revenue generation and growth. Our ideal candidate provides passionate leadership and ensures the execution of productivity and revenue expectations for their team. This position will be exciting, challenging, and require a deep understanding of SaaS related sales methodologies and processes. Experience in leading a sales team across multiple lead sources to accelerate operational efficiencies and sales outcomes will be critical. You will have the opportunity to utilize in-depth knowledge of sales tools, techniques, and methodologies, as well as the customer experience and our ecosystem, to accelerate growth. By partnering effectively with stakeholders such as Marketing, Finance, and Revenue Operations, you will advance key priorities, innovate improvements, and inspire change.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

• Lead, coach, develop, and mentor a team of SDR to achieve and exceed individual and team KPIs and goals. Foster a positive, high-energy work environment that encourages continuous learning and improvement.
• Develop and implement effective strategies for lead generation, qualification, and pipeline development. Align SDR activities with overall sales goals and objectives.
• Monitor and analyze team performance metrics to ensure consistent achievement of targets. Conduct regular 1:1 meetings, and provide actionable feedback to drive improvement.
• Identify and implement best practices, tools, and processes to optimize efficiency and effectiveness within the SDR team Continuously evaluate and refine lead qualification processes to improve conversion rates.
• Work closely with the Marketing, Sales, Enablement and Product teams to ensure alignment on messaging, campaigns, and target audience. Provide feedback and insights to enhance lead quality and sales processes.
• Prepare and present regular performance reports to senior leadership. Use data-driven insights to make informed decisions and adjustments to strategy.
• Actively use Salesforce, Tableau, Gong and Outreach to manage sales processes and set standards for performance metrics
• Ensure team productivity and efficiency by monitoring dashboards, reports, & productivity tools usage like Outreach, and LinkedIn Sales Navigator
• Coordinate with senior sales management to maximize team collaboration and attain aggressive pipeline goals

About you:

• 1+ years sales management experience in cloud or enterprise technology sales
• 3+ year in inbound/outbound sales with proven track record of success
• Experience leveraging prospecting tools and platforms (lead generation, email, phone, video, data enrichment & cleansing, etc.)
• Ability to hire, onboard, and continuously train team members
• Ability to be flexible and adaptable to changing conditions at a fast-paced, growing company
• Ability to successfully manage people to achieve performance goals
• Ability to build collaborative relationships to meet shared goals
• Excellent communication, organizational and time management skills
• A commanding desire to succeed in sales leadership
• Team player attitude who also enjoys and thrives in healthy competition
• Self-motivation to learn fast and pivot as the business develops
• The ability to connect with potential customers and be confident in closing deals
  
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Why 8am: 

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.