The key result areas (KRAs) will be:
1) achievement of quarterly revenue target, RFx / Bid response
2) prospect to order conversion %
3) quality of deliverables (proposal response, due diligence reports)
4) internal stakeholder / external customer feedback
Active involvement and ownership in the ‘lead to closure’ cycle for BPO IFS opportunities by leading the following activities:
- Create pro-active proposals for clients in discussion with sales teams
- Coordination with all stakeholders (sales, solutions, operations, pricing, transition, technology, facilities, Hexaware Technologies et al) to ensure timely and high quality proposal submission
- Present proposed solutions to end clients
- Manage client visits at Hexaware centers during lead to closure cycle
- Lead right sourcing opportunity due diligence exercises at client locations
- Single point of contact (working closely with the Hexaware onsite sales and account teams) for senior client stakeholders for all active proposals
- Good understanding of pricing models, engagement models and operating models
- Ability to own discussions with pricing / finance teams to ensure Hexaware proposals are competitively priced
- Strong skills in storytelling and building narratives in the backdrop of client requirements, covering operations run, Digital transformation and Change.
- Involve junior members of the team in the above activities and provide guidance and mentoring to the new joiners in the team
- The role will require thorough knowledge of Hexaware’s capability and credentials in BPO and the existing solutions and offerings in this space
- Act as a custodian of all go to market (GTM) decks and offerings for specific area aligned within Institutional Banking
- Drive creation and publishing of thought papers to analyst groups and Hexaware stakeholders on Hexaware’s differentiated offerings
- Drive efforts to identify market Fintechs and internal IP solutions for new offerings and Go-to-market initiatives for allocated area
Criteria:
- Over 10-12years of relevant work experience in presales, and at least 14 years of total work experience
- Good experience in BPO pre-sales (bid management, due diligence etc.) in banking (corporate / commercial banking / investment banking / asset management/custody); managing global clientele will be a major advantage
- Candidates with experience in sales & business development / consulting / program management / domain SMEs in Banking or Capital Markets may also apply
- Prior industry experience in banking (corporate / commercial banking / investment banking / asset management/custody) with a global bank will be an advantage
- Experience of leading teams (direct and cross-functional) is a pre-requisite
- Candidate’s willingness to travel (short duration to domestic and global locations) in short notices is a key business pre-requisite
- Excellent communication skills is a key pre-requisite
- Qualification: Graduate with MBA (MBA not mandatory but preferred)
Shift Timings: Flexible to business requirements
Skills Required
- 8+ years of experience in presales and solutions
- MBA in Finance or Marketing
- Experience in BPO presales (bid management, due diligence) in banking/financial services with a global client base
- Ability to work with extended teams (direct and cross-functional)
- Willingness to travel domestically and globally on short notice
- Excellent communication skills
- Advanced Microsoft PowerPoint, Word, and Excel skills
- Experience with commercial modelling
- Background in sales, business development, consulting, program management, or BFSI operations
Hexaware Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.
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Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
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Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.
Hexaware Technologies Insights
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
