Manager, Sales Strategy & Operations

Posted 2 Days Ago
Be an Early Applicant
Chicago, IL, USA
In-Office
93K-139K Annually
Junior
Food • Logistics
The Role
Leads standardized sales processes, performance management tools, forecasting, planning, reporting, and productivity analysis across the sales organization. Partners with sales leadership, finance, revenue management, and merchandising to support coaching, business planning, and financial performance. Ensures CRM data quality, process consistency, and availability of effective sales tools, training, and resources.
Summary Generated by Built In

Company:  

US0024 Sysco Chicago, Inc.

Sales Territory:  

US-IL-Chicago, US-WI-Madison, US-WI-Milwaukee

Zip Code:

60016

Travel Percentage:  

Up to 25%

Compensation Range:

$92,600 - $138,900 USD Annual

The compensation range provided is in compliance with state specific laws.  Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.  

You may be eligible to participate in the Company's Incentive Plan.

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

POSITION SUMMARY:

Through the direction of the Director, Sales Strategy &  Operations, this position will lead the deployment of a standardized sales process and sales practices to ensure consistency and effectiveness of sales associates in order to achieve region’s financial goals. The associate will also manage the performance management tools, processes, and reports utilized by sales leadership to ensure high-performance of sales organization. They will work cross-functionally across sales, revenue management and finance, with the primary objective of enabling sales leadership coaching and performance management capabilities.

As noted in Sysco's Leadership Framework; On-target performance includes exhibiting the following framework components; Core Qualities, Shaping the Future, Delivering Business Results and Leading People.

RESPONSIBILITIES:

  • Drives the implementation of standardized sales process and sales practices, and performance management tools and processes throughout the entire Salesforce
  • Leads sales forecasting, planning, and processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts
  • Assists in the development and reporting of key performance metrics to help drive increasing Sales productivity
  • Assists with annual planning and monthly forecasting processes to support sales leadership team
  • Analyzes performance and productivity data to support coaching/performance management efforts carried out by regional sales leaders
  • Understands key metrics to include outside data, year over year performance and run rates in relationship to overall company goals with a bottom up approach
  • Works directly with Sales Operations leadership on business-critical reporting needs
  • Ensures that the best tools, training, and resources are available to the sales organization (across disciplines – local sales, contract sales, business development, and specialists)
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts (CRM platform)
  • Stays current with Sysco’s value-added offerings and technology solutions, including but not limited to customer-facing reporting tools
  • Develops strong working relationships with regional sales organization, finance, merchandising, and revenue management
  • Learns quickly when facing new challenges; thrives on fast-paced environment
  • Adapts well to change and views new experiences as growth opportunities
  • Other duties as assigned

QUALIFICATIONS:

Education and / or Experience:

  • Minimum: Bachelor's degree in a related field or 5 years of sales experience, and 2+ years in a sales support business-to-business professional role  
  • Preferred: 2+ years of experience leading a business-to-business sales team in a professional sales environment   

Professional Skills:

  • Solid analytical problem-solving skills, including familiarity with analyzing reports & deriving insights from data
  • Ability to express information in terms of profit and loss, food cost and expense ratio
  • Strong financial acumen and ability to properly plan and execute business plans
  • Embraces change and champions corporate initiatives
  • Demonstrated ability to coach and mentor peers and associates
  • Flexible; readily accepts change; open to new ideas
  • Demonstrated ability to apply business financial knowledge to support growth and to provide meaningful analytics
  • Strong interpersonal skills and ability to work with and influence a variety of key stakeholders
  • Strong communication skills; ability to effectively communicate with internal and external teams
  • Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
  • Proficient in Microsoft Applications Suite (Word, Excel, PowerPpoint, Outlook)
  • Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
  • Proactive, self-directed, with the ability to structure a weekly schedule to be successful
  • Understanding of marketing principles, product lines, ordering procedures and Sysco’s credit terms

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Skills Required

  • Bachelor's degree in a related field or five years of sales experience
  • At least two years of experience in a business-to-business sales support professional role
  • Strong analytical and problem-solving skills, including report analysis and deriving insights from data
  • Ability to interpret profit and loss, food cost, and expense ratios
  • Strong financial acumen and ability to plan and execute business plans
  • Ability to coach and mentor peers and associates
  • Strong interpersonal, communication, and stakeholder-influencing skills
  • Ability to learn proprietary CRM tools for sales planning and forecasting
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Excellent organizational and project management skills with the ability to manage multiple initiatives
  • Proactive, self-directed, and able to structure a successful weekly schedule
  • Understanding of marketing principles, product lines, ordering procedures, and Sysco credit terms
  • At least two years of experience leading a business-to-business sales team in a professional sales environment

Sysco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sysco and has not been reviewed or approved by Sysco.

  • Healthcare Strength Multiple national medical plan options with telehealth, behavioral health resources, and targeted programs indicate broad coverage and support. Preventive care access and ancillary offerings (dental, vision, Rx advocacy) further reinforce the package.
  • Retirement Support A 401(k) with automatic company contributions plus a match, alongside an employee stock purchase plan, underscores solid retirement support. At union locations, enhanced pension terms add to perceived long‑term value.
  • Pay Growth & Progression Recent collective bargaining outcomes with substantial wage increases demonstrate meaningful pay progression where contracts apply. In high‑volume markets, incentive structures can amplify earnings beyond base rates.

Sysco Insights

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The Company
HQ: Houston, TX
24,120 Employees

What We Do

Sysco is the global leader in selling, marketing and distributing food and related products to customers who prepare meals away from home. This includes restaurants, healthcare and educational facilities, lodging establishments, entertainment venues, and more. Sysco operates almost 340 distribution centers, in over 10 countries, with 76,000 colleagues serving approximately 730,000 customer locations. The company generated sales of more than $81 billion in fiscal year 2025 that ended June 28, 2025. As the world’s largest food-away-from-home distributor, Sysco offers customized supply chain solutions, bespoke specialty product offerings, and culinary support to drive customers to innovate and optimize their operations. We act as a trusted business partner to our customers, helping them grow through our industry-leading portfolio that includes fresh produce, premium proteins, specialty products, sustainably focused items, equipment and supplies, and innovative culinary solutions. For more information, visit www.sysco.com. For important news and key information for Sysco investors, visit the Investor Relations section of the company’s website at investors.sysco.com.

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