Manager - Sales Operations

About Us:

CureMD excels in providing advanced tools and technologies that empower healthcare professionals to make informed decisions about patient care. Our state-of-the-art solutions harness the power of data analytics, artificial intelligence, and machine learning to analyze patient information, decipher patterns, and render actionable insights. These advanced technologies equip physicians with profound insights into each patient's health, enabling them to formulate precise diagnoses, implement highly effective treatment strategies, and deliver top-quality care with ease.

Job Overview:

A critical role in driving CureMD's growth by overseeing and optimizing sales processes. This position will involve leading a team, managing sales operations, and ensuring the alignment of sales strategies with overall business objectives. The ideal candidate will have a strong background in sales operations, exceptional leadership skills, and a data-driven mindset. This role is pivotal in enhancing sales efficiency and effectiveness contributing to CureMD’s success.

Job Responsibilities:

• Manage and mentor a team of sales operations professionals, fostering a collaborative and high-performance work environment.

• Develop and implement strategies to streamline and improve sales processes, ensuring efficiency and effectiveness across the sales lifecycle.

• Analyze sales data to identify trends, track performance metrics, and generate actionable insights to inform decision-making.

• Collaborate with sales leadership to create accurate sales forecasts and set realistic targets based on market analysis and historical data.

• Oversee the management and optimization of the Customer Relationship Management (CRM) system to ensure it meets the needs of the sales team.

• Implement and monitor standardized procedures to maintain a high level of accuracy and consistency in all sales processes.

• Manage the operational aspects of the sales team, including coordinating efforts, overseeing workflows, and ensuring all team members have the necessary resources and support.

• Implement and monitor key performance indicators (KPIs) to evaluate the effectiveness of sales strategies and make necessary adjustments.

• Design and deliver training programs to enhance the skills and capabilities of the sales team.

• Maintain detailed documentation of sales processes, policies, and procedures to ensure consistency and compliance.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field. A Master’s degree is a plus.

• Minimum of 5 - 7 years of experience in sales operations or a related role, with at least 2 years in a managerial position.

• Strong leadership skills and the ability to motivate and inspire cross-functional teams.

• Excellent analytical and problem-solving abilities.

• Excellent communication, collaboration, and stakeholder management skills.

• Ability to work collaboratively across departments.

• Have a passion for improving operational efficiency and product satisfaction.

• Must be detail-oriented, data-driven, and results-focused with a proactive approach to identifying and addressing challenges.

• Proficiency in CRM software (e.g., HubSpot CRM).

• Proficient in Microsoft Office Suite, especially Excel.

Compensation and Benefits:

💰 Financial:

• Competitive salary and bi-annual bonus.
• Fast track and uncapped career growth for high performers.
• Company-sponsored vehicle financing (car and bike).
• Interest-free loans.
• Provident Fund: CureMD matches up to 8% of your base salary.
• Fuel Card.
• Cellular Allowance.

🏥 Health and Wellness:

• In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
• Hospital treatment monitoring by company doctors.
• Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).
• Exclusive health benefits and discounts at top class clinics and labs.

🤝🏻 Supportive Workplace:

• Pick-up and drop-off services for female employees.
• In-house daycare facility.
• In-house gym and recreational area to unwind.

📚 Continued Learning:

• Company-sponsored trainings, workshops, development programs and retreats.
• Paid specialized trainings/certifications.