Manager, Sales Operations – Commissions

What You’ll Do

• Commission and Bonus Management: Own the monthly and quarterly commissions cycle for Sales and Sales Support teams. Ensure accuracy of targets, crediting logic, and plan mappings while coordinating cross-functional review and approval with regional Sales Operations partners.
• Insights & Strategy: Analyze attainment and commission trends to deliver actionable insights and recommendations to leadership. Ensure alignment between plan structure, desired sales behaviors, and business outcomes.
• System & Platform Oversight: Act as the primary business owner for our commissions platform. Partner closely with Sales Compensation, FP&A, and vendors to manage enhancements, ensure data accuracy, and optimize workflows.
• Process Improvement: Develop, document, and refine policies and processes to improve efficiency, transparency, and scalability of the commissions cycle. Identify and lead opportunities for automation and workflow optimization.
• Strategic Program Development: Support and contribute to the design and evolution of commissions strategic initiatives, including plan optimization, policy updates, long-term structural improvements, and alignment to broader revenue and organizational priorities.
• Cross-Functional Program Management: Independently lead and drive commissions-related initiatives across Sales, Finance, RevOps, Sales Compensation, and Operations teams, ensuring clarity, alignment, and timely execution.

Who You Are

• You have 5+ years of experience in Sales Operations or Revenue Operations with direct, hands-on experience in Sales Commissions or incentive-compensation processes.
• You are familiar and comfortable with month-end and quarter-end commissions cycles, including managing data inputs, resolving discrepancies, and partnering with cross-functional teams.
• You are adept in commissions or incentive-compensation platforms and comfortable working with complex datasets; experience partnering with system vendors or managing platform functionality is a plus.
• You have strong analytical skills—both quantitative and qualitative—with the ability to interpret data, identify trends, and deliver clear, actionable insights.
• You are extremely detail-oriented and skilled at identifying errors, validating data, and building audit frameworks.
• You have strong proficiency in Microsoft Excel/Google Sheets; familiarity with Salesforce, SQL, or BigQuery is a plus.
• You have demonstrated ability to maintain objectivity and discretion with confidential information.
• You are highly organized, able to manage multiple priorities, and proactive in solving ambiguous problems independently.
• You have a proven track record of working cross-functionally and influencing stakeholders at various levels, with the ability to lead programs and drive alignment across teams.

Where You’ll Be

• This role is based in our New York, NY office.
• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come into the office 2-3 times per week.