Join our dynamic team at Shopmonkey, a leading Shop Management Solution dedicated to helping our customers work faster and smarter to grow their business. We specialize in an all-in-one product delivering innovative solutions to shop owners. We are seeking a passionate Sales Development Manager to drive our inbound sales strategy and lead a talented team of 9 sales professionals. The ideal candidate will have a proven track record that is consistent in quota attainment, performance, and growth. Candidates should possess the ability to show how they have and can effectively coach new and existing reps, and grow a sales development team. Please note this is a hybrid role, with in-office expectations 2 days/week in our Larkspur, California office.
What you'll own:
- Develop and implement strategies to attract and convert inbound leads into sales opportunities.
- Optimize lead qualification and sales conversion rates through effective use of sales tools and technologies.
- Collaborate with marketing teams to align inbound sales strategies with marketing campaigns and initiatives.
- Coach, mentor, and develop a high-performing inbound sales team.
- Set performance metrics, monitor performance, and provide regular reporting on sales activities, pipeline status, and results.
- Identify trends and insights to optimize sales strategies and improve overall performance.
- Stay updated on industry trends, competitor activities, and market conditions to adjust strategies accordingly.
We are looking for people who have:
- 2+ years of sales or sales development experience with SaaS (management or team lead)
- Must be efficient in working with a growing tech stack: SFDC, Salesloft, Chilipiper, Gong.io, etc.
- SaaS experience prospecting into SMB (inbound and outbound)
- Have the ability to get buy-in from your team of reps of sales org goals
- Have demonstrated collaboration, persuasion, and mentorship/coaching skills
- Great attitude and self-motivation. You act with the team’s best interest in mind, with the ability to productively handle change management.
- You have a proficiency and knowledge of various solution-selling methodologies and best practices
- Take ownership of your work and have strong leadership, coaching, creativity, and analytical skills
- Excellent written and verbal communication skills
This position is compensated at an expected OTE of $140,000. This position is also eligible for equity and standard company benefits as listed below.
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire
- 11 paid holidays
- Flexible time off - take the time off you need!
- Matching donations for approved charitable organizations
- Group volunteer efforts
In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023 and 2024.
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [email protected].
Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:
- Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
- Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
- While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page
The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.
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What We Do
Shopmonkey, the leading auto repair shop software company, is a cloud-based solution that consolidates the complexities of running an auto repair business — from appointment scheduling to parts ordering, to managing inventory and processing payments — all onto a single platform. We help repair shops consolidate tools, save time, and streamline their entire operation with simple, easy-to-use software.









