Manager - Risk Consulting, Visa Consulting & Analytics

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The India & South Asia (InSA) Consulting Market team within Visa Consulting & Analytics provides consulting and solution services for Visa’s largest issuers in India, Sri Lanka, Bangladesh, Nepal, Bhutan & Maldives. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and running risk.

You will join our consulting team and play a key role to support delivering and implementing high impact projects and solutions with client across the Payments Ecosystem which includes Issuers, Acquirers, Merchants, Fintechs etc. This person will develop initiatives to promote balanced and profitable growth, thereby ensuring that Visa is both, the preferred brand and outstanding business partner. This role is based in our Mumbai office and reporting into the Head of Risk Consulting Practice, India & South Asia.

What the Manager Risk Consulting, Visa Consulting & Analytics does at Visa:

The Manager Risk Consulting is responsible for supporting across various Risk advisory services to Visa’s clients (Issuers, Acquirers and Merchants) in the Fraud Risk space. The Manager will report into the Head of Risk Consulting Practice, VCA - India and South Asia (INSA) will contribute to the delivery of Fraud Risk advisory engagements. This individual will bring expertise in Fraud Risk functional domain gained as within a bank and/or a specialized consulting firm. We are looking for a motivated, analytically minded individual with a track record of using Risk expertise to unlock business value.

 Key responsibilities for the Manager Risk Consulting:

• Act as a domain expert in Risk, to inform business strategies across the product lifecycle (acquisition, underwriting, customer management, portfolio risk management)
• Support the delivery of Fraud Risk advisory engagements across INSA
• Help in pre-sales / business development content creation and client pitches
• Lead the delivery of PSR/ Authorization projects
• Support in develop Risk advisory related knowledge and capabilities creating next generation risk engagement with Visa clients
• Help in establishing Intellectual Property (IP) risk repository for VCA by capitalizing on learnings from consulting engagements (e.g., build standard methods, create library of case studies, templatize modeling codes)
• Reengineer and/or package risk consulting methodologies and data driven solutions as appropriate, ensuring world-class best practices and efficiency through economies of scale
• Share methodologies and best practices of Fraud Risk Project with other VCA regional teams
• Ensure consistency, standards & quality control of Risk methodologies in AP

 Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data and the emergence of new Fintech players – the payment ecosystem is rapidly evolving, and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and rich transaction data set is ideally positioned to assist issuer and acquirer solve their strategic business problems and drive growth. We are looking for an individual to join us as a Manager Risk Consulting. This individual will support in expanding VCA consulting engagements with our Issuers and Acquirer to drive risk related advisory engagement.

Projects you will be a part of:

The nature of projects this role will play a key role in vary; this would include helping issuers and acquirers solve their most strategic business problems on credit Risk:

• Risk strategy – Designing fit-for-purpose fraud risk strategy
• Risk diagnostic - Identify opportunities to optimize risk management
• Authorization Optimization - Define optimal authorization strategy with balanced risk control measures
• STIP Optimization - Define optimal STIP strategy with balanced risk control measures
• Fraud Strategy & Process Optimization - Enhance fraud risk management strategy with optimal detection performance
• Fraud Risk Prediction/Scoring - Development of statistical models based on client data to predict the likelihood of fraud occurrence
• Fraud Rule Optimization - On-behalf execution of fraud risk management for clients to optimize performance & enhance detections
• Innovation - Industry Insights, Thought Leadership, Strategic Risk Advisory, Solutions and Playbooks
• Enterprise Fraud Framework & Strategy - Develop future state Fraud Strategy & Framework leveraging global best practices
• Acquiring Risk - Merchant on-Boarding & Activation, Application Fraud Management

Qualifications

Specific skill set and experience required:

• 6+ years of relevant experience in Credit Cards Risk Management/Analytics either with issuing banks or a risk practitioner in a consulting Firm
• Master's degree, ideally in a quantitative field (e.g., engineering, mathematics, science)
• Outstanding problem-solving skills, with demonstrated ability to think creatively and strategically
• Impeccable team player, able to gracefully work with and influence people at all levels
• Strong financial acumen and understanding of profitability drivers of financial institutions
• Excellent communication, storytelling and presentation skills
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Technology-driven mindset, digitally curious, up to date with digital and technology literature, trends

Relevant experience shall include:

• Curious, up to date with Indian payment landscape with a point of view on what & how of client priorities & problems
• Experience in fraud risk analytics
• Deep understanding of the consumer fraud risk landscape in India , processes and protocols
• Expertise in Fraud Management (prevention, detection, response)
• High level understanding of the implications of digital transformation on risk management

What will also help:
Direct relevant experience in consulting roles and or payment / technology firms

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.