Manager, Risk and Fraud

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

• Perform analysis to understand Risk / Fraud behaviours, contribute to fraud detection features and models

• Build and maintain fraud rules in response to evolving fraud behaviours

• Extract insights from the large volumes of data and come up with new strategies to mitigate/stop fraudulent activities

• Work independently on fraud analytics, and the analysis of large datasets to ensure appropriate feedback is given to the model.

• Participate in monthly, quarterly, and annual business reviews for the Fraud team

• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging fraud risks through a collaborative approach with stakeholders.

• Own multiple projects to enhance and optimise fraud strategy, policies, processes, systems, and tools.

• Build cross-functional partnerships with Product, Policy, Legal, Engineering teams and other teams within foodpanda to execute exceptional solutions.

• Bachelor's degree or equivalent practical experience

• 4 to 5 years of experience working with analytical tools and/or data analysis (e.g., SQL, Python, Business Intelligence/dashboards)

• 4 to 5 years of experience in a data-focused role such as product analytics, business analytics, business operations, or data science

• Excellence in project management, structured and logical thinking, process optimization, interpersonal communication and influencing skills

• Ability to present clear solutions with excellent attention to detail and clearly communicate technical concepts with multiple cross-regional and cross-functional stakeholders

• Ability to work through ambiguity and thrive in a rapidly changing environment

• Managed data projects from start to finish successfully independently

• Being an integral member of the Fraud team through working independently

• Building effective relationships across the business

• Ability to thrive in a fast paced environment while balancing multiple tasks/projects simultaneously

• Owning projects from start to finish based on imminent fraud behaviours