Responsibilities:
- Lead, mentor, and develop a team of professional services consultants and project managers.
- Oversee the planning, execution, and delivery of multiple client projects simultaneously.
- Monitor the overall performance of the team by tracking and analyzing statistics and trends, providing reporting to the senior Management Team.
- Ensure achievement of clear, measurable objectives for the professional services team, monitor and measure these objectives regularly.
- Develop and implement best practices, standards, and processes to improve the efficiency and effectiveness of the professional services team.
Requirements:
- 5+ years of experience in a professional services or consulting role.
- 2+ years of experience of leadership experience.
- Proven track record of successfully managing multiple software implementation projects.
- Excellent interpersonal and communication skills.
- Ability to build and maintain strong client relationships.
Skills Required
- 5+ years of experience in a professional services or consulting role
- 2+ years of leadership experience
- Proven track record of managing multiple software implementation projects
- Excellent interpersonal and communication skills
- Ability to build and maintain strong client relationships
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions: ♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength. Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own. The enhanced HARRIS Flex solution comes with new functionality including: ♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and ♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes. ♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
