Manager, Reporting, Advanced Analytics and Automation

The Global Risk Intelligence & Technology (GRIT) team is expanding its digital, reporting, and analytical capabilities to better support Financial Risk Digital Enablement (FRDE). We are seeking a Manager, Reporting, Advanced Analytics and Automation (RAA) to design, enhance, and scale automated reporting, dashboards, and workflows that strengthen how financial risk is monitored and communicated across the enterprise. This role sits at the intersection of data, technology, governance, and operations. You will collaborate with partners across actuarial, finance, risk, and engineering to streamline reporting processes, reinforce controls, and evolve our analytics ecosystem using tools such as Power Platform, Azure, Databricks, and emerging GenAI capabilities. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

Key Responsibilities The incumbent's role will be to deliver ongoing analysis, reporting, and automating required processes. This includes data and reporting preparation, working with GenAI and Analytics group, ongoing automation of reports and other ad-hoc requests for delivery to the Company’s Chief Risk Officer, executive and Board risk committees required analytics and reporting.

Key responsibilities include, but are not limited to:

• Design, develop, and maintain analytics dashboards and digital solutions supporting Market Risk, Liquidity Risk, and Reinsurance Asset Risk oversight capabilities.

• Partner with global risk stakeholders to translate business requirements into scalable reporting, analytics, and automation solutions.

• Lead the development of risk intelligence dashboards and monitoring capabilities to support market and liquidity risk oversight and reporting.

 • Develop advanced data visualizations and self-service reporting solutions for Asset Intensive Reinsurance treaties that provide actionable insights to senior management and risk management committees.

 • Drive the adoption of AI and Generative AI capabilities to enhance risk commentary generation, reporting, data quality monitoring, and operational efficiency.

• Ensure adherence to data governance, controls, and risk management standards across all analytics, reporting, and digital enablement initiatives.

 • Provide ongoing production support, platform enhancements, stakeholder engagement, and continuous improvement for financial risk technology solutions and processes.

Qualifications:

 • Bachelor's degree in computer science, Information Systems, Data Analytics, Engineering, Finance, Mathematics, Statistics, or a related field.

• 5+ years of experience in analytics, business intelligence, reporting automation, digital transformation, or risk technology functions.

 • Advanced proficiency in Power Platform, including Power BI, Power Apps, Power Automate, and Dataverse, with experience designing enterprise-grade solutions.

 • Strong hands-on experience developing dashboards, reports, and data visualizations using Power BI, including DAX, Power Query, and data modeling best practices.

 • Demonstrated experience building low-code and pro-code applications, workflow automations, and integrated business solutions using Power Apps and Power Automate.

• Experience designing, deploying, or supporting AI-powered solutions, including Microsoft Copilot, Copilot Studio, AI Builder, Agentic AI, AI agents, or similar intelligent automation platforms.

 • Proficiency in SQL, Python, or other programming languages for data analysis, automation, system integration, and advanced analytics use cases.

 • Knowledge of financial services, insurance, banking, risk management, governance, or regulatory reporting processes is highly desirable.

• Strong stakeholder management and consulting skills, with the ability to translate business requirements into scalable technology solutions and influence adoption across multiple functions.

• Proven ability to lead end-to-end solution delivery, manage multiple priorities, and drive continuous innovation through analytics, automation, artificial intelligence, and emerging technologies. What you will gain from this experience

• Develop capability to deliver high-impact digital transformation initiatives that directly influence risk management, reporting, and strategic decision-making across global business functions.

 • Build expertise in emerging technologies, including GenAI, AI Agents, Agentic AI, Copilot Studio, Power Platform, and advanced analytics solutions.

• Partner with senior leaders and cross-functional stakeholders across Risk, Finance, Technology, and Operations to solve complex business challenges and drive innovation.

 • Expand your end-to-end solution delivery capabilities, from business consulting and solution design to automation, analytics, AI implementation, and enterprise-scale adoption.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].