About the role:
Regulatory Operations Manager – this role provides supervision, leadership, and line management of the Regulatory team. This role will ensure that line reports are trained and managed to regulatory process including regulatory authority (RA) and approval according to ICH-GCP guidelines, local regulatory requirements, Novotech / client standard operating procedures (SOPs), and the Project Agreement
Regulatory Operations Manager – this role will contribute to training of staff and may have responsibility for 1-2 layers of line reports in future.
Minimum Qualifications & Experience:
Graduate in a clinical, pharmacy or life-sciences related field and/or line management experience within the pharmaceutical industry.
Regulatory Operations Manager: At least 7 years’ experience of working in the pharmaceutical industry or a related field. Clinical regulatory knowledge and/or project management experience. CRO experience, line and/or matrix management experience are highly regarded.
Responsibilities:
Project Execution and Delivery
- Work alongside line reports by oversight, planning, preparation, reviewing and approving of EC and RA applications to ensure timely approval of clinical trials.
- Review and approve proposed packaging and labelling for investigational products.
- Preparation, review, and submission of importation and/or exportation licenses and/or permits for investigational products.
- Preparation, review, and approval of essential documents such as Participant Information Sheets and Consent Forms.
- Review of Regulatory Green Light for Investigational Product Release package
- Develop and maintain tracking to ensure status of work and progress towards timelines is clearly documented and available to project teams. Monitor functional performance metrics.
- Participate in activities of the clinical services group including project manager and clinical team training and meetings.
- Represent Regulatory operations at client and project team meetings, providing input to study plans.
- Act as local regulatory expert to facilitate local or regional clinical trial regulatory submissions and approvals and regulatory intelligence.
- Establish and maintain relationships with local third-party vendors for regulatory (e.g., Central laboratories, drug distribution depot, couriers, local regulatory consultants, and translators)
General
- Adhere to Company policies, procedures and guidelines and be quality minded in performance of duties.
- Identify areas of inefficiency and make recommendations for improvements.
- Assist in the review and development of Novotech SOPs and guidelines.
- Participate or lead company initiatives related to regulatory activities.
- Understand the responsibilities of Novotech as a service provider in the pharmaceutical industry.
- Ensure all communications with external parties and the performance of the study team presents a positive professional image of the company.
- Understand local trial conditions and advise Operations and Business Development (BD) of any developments.
- Identify opportunities to expand Novotech business within existing projects.
- Provide advice to BD and/or project teams on regulatory strategy and any aspects of RA process for clinical trials.
- Participate in bid preparation and meetings for clinical trial services in conjunction with Novotech’ s BD where necessary.
- Oversight of external contractors who perform marketing/registration regulatory work for Novotech.
- Represent Novotech at conferences and/or meetings.
- Oversee the process of conducting site identification assessment to evaluate the suitability of potential sites and help Project Management to define criteria and requirements for site selection based on study protocols, disease prevalence, regulatory considerations.
- Review protocols, clinical trial documents, and regulatory guidelines to understand the study objectives, eligibility criteria, endpoints, and other relevant details.
- Oversight and manage confidentiality process to ensure Confidentiality Agreements are in place prior to study discussions.
Business Development:
- Understand local trial conditions and advise Operations and Business Development (BD) of any developments.
- Identify opportunities to expand Novotech business within existing projects.
- Provide advice to BD and/or project teams on regulatory strategy and any aspects ofRA process for clinical trials.
- Participate in bid preparation and meetings for clinical trial services in conjunction with Novotech’ s BD where necessary.
- Oversight of external contractors who perform marketing/registration regulatory work for Novotech.
- Represent Novotech at conferences and/or meetings.
Work closely with the Japan Leadership:
- to support the design and development of Japan’s core functional capabilities
- to develop the hiring strategy for roles required Japan, ensuring alignment with organizational priorities and growth plans
- to promote and articulate Japan’s capabilities and value proposition to customers, strengthening our market presence and supporting business expansion
- to design and refine Japan’s delivery model to ensure operational excellence, scalability, and alignment with global standards
Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs.
We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities.
We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.
About the Team
At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model, so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences.
At Novotech you will work alongside empowered teams with a shared commitment to success.
- Strategic vs transactional mindset.
- Ability to gain insights and make proactive decisions quickly.
- Culture that fosters partnership and collaboration, where every voice is heard and valued.
- Ongoing support from senior stakeholders and leadership team.
Skills Required
- Graduate in a clinical, pharmacy or life-sciences related field
- At least 7 years' experience in the pharmaceutical industry
- Clinical regulatory knowledge and/or project management experience
- CRO experience is highly regarded
What We Do
Novotech is a leading Asia-Pacific biotech specialist CRO and consists of two operating brands, "Novotech" and "PPC". Novotech is a full-service clinical CRO with labs, phase I facilities, and drug development consulting services.



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