Manager, Registration

Posted 3 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
108K-162K Annually
Senior level
Healthtech
The Role
This role is responsible for overseeing daily operations of registration and admitting functions, ensuring compliance with standards, and enhancing patient and physician experiences.
Summary Generated by Built In

We are so glad you are interested in joining Sutter Health!

Organization:

CPMC-California Pacific Med Center Van Ness

Position Overview:

Responsible for daily departmental operations of all registration and admitting functions. Primary duties are to implement standardized processes and best practices; carry out the concept of one team, assist in monitoring compliance with regulatory, accreditation, and safety standards; monitor every day activities and maintain an effective working relationship with internal customers and all key department managers. Leads and assists in achieving the overall patient and physician experience to standard service levels.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's: Business Administration, Healthcare or related field
TYPICAL EXPERIENCE:
8 years of recent relevant experience.
SKILLS AND KNOWLEDGE:
Working knowledge and understanding of insurance and medical terminology
General knowledge of patient access financial counseling functions in acute and non-acute settings.
Demonstrates leadership skills and ability to provide constructive and timely feedback to team members to support continuous improvement.
Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
Able to handle difficult circumstances and make sound business decisions with little direction.
Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
Knowledge of emerging treads and how it impacts operations.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Variable

Weekend Requirements:

Occasionally

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $107,785.60 to $161,678.40 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Skills Required

  • Bachelor's degree in Business Administration, Healthcare or related field
  • 8 years of recent relevant experience
  • Working knowledge of insurance and medical terminology
  • General knowledge of patient access financial counseling functions
  • Demonstrated leadership skills
  • Organizational and time management skills
  • Ability to handle difficult circumstances and make sound business decisions
  • Ability to build effective working partnerships
  • Knowledge of emerging trends impacting operations

Sutter Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutter Health and has not been reviewed or approved by Sutter Health.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with broad networks and strong wellness support. Family coverage is characterized as low-cost or nearly free in some plan options, reinforcing perceived value.
  • Retirement Support Retirement offerings include employer matching and, in some cases, a pension after a tenure threshold. Supplemental protections like life and disability insurance add to the overall financial security package.
  • Leave & Time Off Breadth Paid time off is framed as generous, with examples of sizable PTO allotments early in tenure. Additional supports such as flexible scheduling and leave programs contribute to a sense of time-off breadth.

Sutter Health Insights

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The Company
HQ: Sacramento, CA
68,000 Employees
Year Founded: 1921

What We Do

Sutter Health is one of the nation's leading not-for-profit healthcare networks, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii. Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.

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