Manager, Regional Safety - Toronto

Posted Yesterday
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Toronto, ON, CAN
In-Office
Senior level
Aerospace • Transportation
The Role
Act as the regional liaison for Safety & Quality to integrate SMS into ATS delivery. Provide guidance on hazard identification, risk management, investigations, SPI tracking, training, and corrective actions. Support regional safety reporting, coordinate data collection, and represent Safety & Quality at meetings and conferences to drive compliance and continuous improvement.
Summary Generated by Built In

Job Posting Title

Manager, Regional Safety - Toronto

Job Category

Safety & Quality Assurance

Language Requirements

English / Anglais

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-06-18

Job Grade

L1 Zone B

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

Reporting to the Manager Safety and Quality Programs Coordination, the primary focus of the Manager, Regional Safety is to act as a direct link between Safety & Quality and the Flight Information Regions to assure its integration in the delivery of ATS. Working directly with regional business units, the Manager operates as an expert on the application and execution of Safety processes, standards and procedures.

Job Description

What NAV CANADA offers you:

  • Challenging, team-oriented work environment
  • Competitive compensation and benefits
  • Defined benefit pension plan
  • Opportunities for growth and development
  • Flexible work arrangements
  • Diverse and inclusive workforce

In this role you will: 

  • Collaborate with national and regional safety stakeholders to ensure alignment with the Safety Management Systems (SMS) and achievement of corporate safety priorities, goals and objectives. 
  • Provide regional units with guidance, day-to-day support on safety & quality activities which include identification of hazards, risk management, safety promotions, and training within both the Operations and Technology groups. 
  • Ensure effective delivery of SMS components including risk management, safety assurance, data collection and generating reports. 
  • Support the investigation process, in collaboration with Operational and Technology management and staff such as gathering operational information to ensure effective and accurate assessments of the level of risk associated with safety events. 
  • Track and report on key safety performance indicators (SPIs) and proactively address trends that could affect operational safety. 
  • Ensure compliance with policies, procedures, regulations and standards while driving and improving processes. 
  • Provide expertise and participate in Safety Risk Management activities. 
  • Track emerging operational hazards and risks to enhance operational safety. 
  • Stay up to date with emerging and changing trends in the subject of safety. 
  • Coordinate gathering of information within the respective region and support voluntary and mandatory reporting programs. 
  • Facilitate Route Cause Analysis and Corrective Action Plans to address safety and quality assurance. 
  • Provide SMS training to Operational and Technology management employees and staff uniformly across respective regions. 
  • Provide support, tools and an environment that ensures the effectiveness of the SMS Coordinator and Safety Pillar programs, representing Operations and Technology. 
  • Represents Safety and Quality at a regional level at various internal and external meetings, conferences, seminars and present findings of safety investigations, risks, and status of mitigations. 

 

What you bring: 

  • College diploma or university degree or an equivalent combination of education, training, and experience. 
  • 5 years of experience in complex ATS or Air operations that includes aviation focused leadership positions, demonstrating increasing responsibilities. 
  • Knowledge of the Safety Management System, its related components and the application within an Air Navigation Service environment. 
  • Training in Human Factors/Aviation Safety or related field will be a strong asset. 
  • Experience in advising and providing recommendations to senior management in a headquarters or general management setting. 
  • Experience in conducting in-depth root-cause analysis of safety-related events and developing corrective action plans/mitigations to hazards and risks 
  • Experience in matrix-management framework and working environments. 
  • In-depth knowledge of Canadian Aviation Regulations, Standard 821, ICAO Annex 11 Quality Management System and Safety Management System 
  • Knowledge of safety investigation methods, processes and theory. 
  • Knowledge of human performance and human factors models and frameworks as applied to understand human performance. 
  • Knowledge of process management/facilitation, change management, performance measurement and risk management theories, principles and techniques. 

 

How others describe you: 

  • Ability to build a strong people network within a hybrid/remote/online work environment. 
  • Expertise in working with Microsoft office tools and software such as Microsoft Word, Outlook, Excel, and PowerPoint. 
  • Strong technical writing, public speaking, interpersonal and communication skills. 
  • Ability to maintain and promote personal, social, ethical, and organizational values. 

 

Working Conditions: 

  • This position is a hybrid position with a minimum – 3 days per week on site.   
  • Standard office environment. 
  • Some travel will be required. 
  • Exposure to tight deadlines, conflicting demands, and changing priorities. 
  • Required to attend regional and national safety meetings as well as support local safety activities and processes. 
  • Consistent interactions with the regional management and represented teams. 

 

Behaviour Statement:   

  • All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.  

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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Skills Required

  • College diploma or university degree or equivalent combination of education, training, and experience.
  • Minimum 5 years experience in complex ATS or air operations with aviation-focused leadership roles.
  • Knowledge and practical application of the Safety Management System (SMS) within an Air Navigation Service environment.
  • In-depth knowledge of Canadian Aviation Regulations, Standard 821, and ICAO Annex 11.
  • Experience conducting in-depth root-cause analysis of safety events and developing corrective action plans and mitigations.
  • Experience advising and providing recommendations to senior management in a headquarters or general management setting.
  • Experience working in a matrix-management framework and environment.
  • Knowledge of safety investigation methods, processes and theory.
  • Knowledge of human performance and human factors models and frameworks as applied to safety.
  • Knowledge of process management/facilitation, change management, performance measurement and risk management theories and techniques.
  • Expertise in Microsoft Office tools (Word, Outlook, Excel, PowerPoint).
  • Legally able to work in Canada and meet the security requirements of the position.
  • Training in Human Factors/Aviation Safety or related field.
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The Company
5,000 Employees
Year Founded: 1996

What We Do

NAV CANADA is a private, non-profit corporation that owns and operates Canada's civil air navigation system, providing air traffic control, flight information, and aeronautical services.

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