ABOUT US
Teleport’s on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.
This role is about #doingboringbetter — applying discipline, precision, and smart thinking to create stability, efficiency, and long-term impact for the organisation.
Ready to shape the stories behind a brand that moves faster, cheaper, and better? Keep reading!
Learn more about Teleport here: https://www.teleport.it/
We are looking for a highly driven and hands-on Project Manager to lead infrastructure build-outs and ensure seamless transition from project implementation to full operational readiness across multiple countries.
This role serves as a critical bridge between infrastructure build teams and live country operations. The incumbent will oversee site readiness, drive structured build-to-operations handovers, and ensure new facilities achieve performance targets from day one.
This is a field-oriented role in a fast-scaling, cross-border logistics environment. The role requires frequent regional travel (40–60%) and on-site presence during critical launch and stabilization phases.
***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia
1. Build-to-Operations Handover & Hypercare
- Lead operational readiness for new site launches, expansions, and upgrades.
- Develop and execute structured handover frameworks from project/construction teams to operations.
- Ensure SOPs, workflows, KPIs, reporting tools, and systems are ready before go-live.
- Validate site readiness (equipment, safety, staffing, system configuration).
- Provide go-live support and post-launch stabilization.
- Anticipate operational risks and proactively storyboard mitigation plans.
2. Drive Operations Performance
- Collaborate with internal and external stakeholders to drive target performance.
- Continuously assess productivity capacity vs operational targets.
- Initiate improvement plans independently to enhance performance.
- Drive data-driven performance monitoring and execution.
- Lead fast-paced, accurate decision-making to meet operational goals.
3. Regional Infrastructure Deployment & Continuous Improvement
- Travel across country sites to oversee logistics infrastructure deployment (Gateway, CTO, Transit Hubs, Operations Facilities).
- Ensure alignment with regional operational standards.
- Identify and escalate risks impacting timeline, cost, or service levels.
- Support capacity ramp-up planning and scalability initiatives.
4. Operations Optimization & Standardization
- Ensure consistent implementation of regional operational standards.
- Monitor post-launch performance and drive corrective actions.
- Identify process gaps and refine playbooks for future rollouts.
- Contribute to regional continuous improvement initiatives.
- Demonstrate ownership and assertiveness in portfolio proposals.
5. Cross-Functional Coordination
- Collaborate with Infrastructure, Engineering, Procurement, Finance, and Country Operations.
- Align timelines, budgets, vendor performance, and site acceptance criteria.
- Provide structured reporting to Head of Infrastructure and management.
- Build strong cross-functional relationships and remain resourceful.
6. Risk & Compliance Management
- Ensure regulatory, safety, and operational compliance at each site.
- Develop contingency plans for launch delays and operational risks.
- Support audit readiness for new facilities.
Requirements
Qualifications & Experience
- Education
- Bachelor’s Degree in Business, Logistics, Engineering, Operations Management, or related field.
- Experience
- Minimum 5+ years in logistics, supply chain, warehouse operations, or infrastructure deployment.
- Proven experience managing cross-functional, multi-country projects.
- Strong experience in site launch planning and operational ramp-up.
- Demonstrated KPI-driven performance management.
- Technical & Functional Knowledge
- Warehouse operations
- Logistics hub workflows
- Infrastructure deployment processes
- Performance tracking and operational KPIs
- Skills & Competencies
- Operational excellence mindset
- Strong execution and ownership (“Can Do” attitude)
- Structured, data-driven problem solving
- Excellent stakeholder management
- Cross-cultural communication skills
- Ability to work in ambiguity and fast-paced environments
- Detail-oriented with strong big-picture thinking
- High adaptability and willingness to travel (40–60%)
Benefits
Work-Life at #TeamTeleport
- Unlimited training -You will have access to a wide range of learning resources including Notion!
- Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
- Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
- Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
Top Skills
What We Do
Teleport allows engineers and security professionals to unify access for SSH servers, Kubernetes clusters, web applications, and databases across all environments.
