Manager - Quality Assurance

Overview & Responsibilities

Position Summary –

• Leadership position providing guidance and direction to a quality assurance team that is responsible for project quality. Is responsible for directing and meeting customer purchase order inspection and test requirements. 

Role Responsibilities –

• The position is responsible for managing necessary customer pre-inspection meetings / final inspections/ customer inspections. Also, it may include managing any necessary third-party inspection agencies.
• Maintains a comprehensive customer specification comment and exception process including the definition of the interfaces of Elliott’s internal departments and customers.
• Manages the pre-contract / inspection and test plan development process which includes the incorporation of customer specification requirements for use by Elliott’s internal departments.
• Manages the quality documentation (MDR) process.
• Works with the internal teams analyzing and providing solutions to corrective action request, including customer complaints.
• Perform analysis of quality deficiencies (NCRs), using project quality metrics and non-conformance reports to determine the need for corrective actions.
• Responsible for developing training plans and providing career support and guidance to subordinates.
• Works to prevent recurring problems by recommending and initiating nonconformance reports and recommends drawing and process changes to improve quality and reduce costs.
• Participate in design reviews and provide input on designing quality into the product.
• Resolve customer complaints/concerns resulting from witnessed inspections and testing of Elliott product.
• Responsible for Managing the day-to-day activities of the Quality Assurance group.

Scope –

• Focuses on managerial concerns of projects such as cost, completion date, and resource allocation.
• Provides resolution of issues and monitors integration of work.
• Interface with internal and external customers and suppliers on a regular basis.

Technical Expertise –

• Detailed knowledge of the ISO 9000 series of quality specifications and quality engineering practices are essential.
• General knowledge of the various industry standards such as the American Society of Mechanical Engineers (ASME) code, American Petroleum Institute (API) standards, Government standards, classification societies for floating vessel (ABS, BV, DNV)
• Preferred attributes include:
  • American Society for Quality (ASQ) Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE)
  • Knowledge of Turbomachinery & Rotating Equipment
  • Inspection Planning
  • Experience in LEAN principles and Six Sigma analysis tools

Business Knowledge –

• Requires a good knowledge of Elliott products, processes, practices and materials.
• Sound understanding of industry practice and standards.
• Understanding of an engineered product project lifecycle (quotation, planning, procurement, product realization and shipping)

Communication/ Contacts –

• Internal contacts include purchasing, project managers, project/product engineers, and manufacturing personnel.
• External contacts include customers, suppliers and contract personnel.

Decision Making –

• Has the authority to make decisions related to: Personnel scheduling, salary administration of the team, Elliott’s ability to meet certain customer requirements, acceptability of Elliott suppliers, acceptability of records and other documentation created internally or from suppliers, and related to customer witness notifications

Experience and Education –

• A Master’s degree with 10 years’ experience and CQA or CQE or Bachelor’s degree with 10 years’ experience and two Quality Certifications such as; ASQCQE, CQA, CQM, CRE, Six Sigma Black Belt or NDE Level III (Various disciplines) or an Associate’s degree with 20 years’ experience and two Quality Certifications; such as; ASQ CQE, CQA, CQT, CQM, CRE, Six Sigma Black Belt or NDE Level III (Various disciplines) is required.

Equal Employment Opportunity

Ebara Elliott Energy is an equal employment opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by the federal, state or local laws of the United States. Applicants and employees are protected under U.S. federal law from discrimination. To learn more, click here.
Pay Transparency Nondiscrimination Provision
Ebara Elliott Energy follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, click here.

To learn more about our Job Applicant Privacy Notice, please click here.

No agency submissions please. NOTE: Resumes submitted to any Ebara Elliott Energy employee without a current, signed and valid contract in place with the Ebara Elliott Energy recruiting team will become the property of Elliott Group and no search fees will be paid.