Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.
The position reports to the Senior Vice President of the Innovation Center and is responsible for the strategic development and operational management of the site’s ISO 9001-certified Quality Management System (QMS). The QA Manager is accountable for ensuring consistent and harmonized execution of quality systems, including facility/utility/equipment qualification, quality systems establishment and maintenance, raw material management, production process support, product release, deviation and CAPA management, change management, and risk management across the Seattle, WA site.
The role will ensure consistent execution of quality systems across the Seattle site covers multiple production lines, QC groups, and R&D teams.
- Based on corporate policies, develop the QMS strategy and establish quality procedures to support RUO production and R&D activities at the Seattle site.
- Customer & ISO Audits: Lead and host frequent customer audits and ISO 9001 surveillance audits. Act as the primary face of Quality for the site, effectively demonstrating the robustness of our QMS to external partners
- Supplier Qualification: Manage the site's supplier qualification lifecycle. Evaluate, approve, and continuously monitor external providers of raw materials and services through questionnaires, audits, and performance tracking to ensure ISO 9001 compliance.
- Customer Quality Agreements: Negotiate and manage Customer Quality Agreements (CQAs) and efficiently handle customer supplier questionnaires, ensuring alignment between client expectations and our RUO manufacturing standards.
- R&D and Tech Transfer: Partner with the R&D teams to support new technology development, ensuring seamless tech transfer. Review and approve R&D SOPs, reports, and risk assessments promptly to maintain the agility required for RUO environments without creating bureaucratic bottlenecks.
- Provide cross-site quality leadership for QMS lifecycle maintenance, raw material management, final product release, supply chain, automation, manufacturing, validation, and facility engineering across all 3 production lines.
- Apply Quality by Design principles to define robust, integrated control strategies for the oligonucleotide, synthetic gene, mRNA, and formulation manufacturing processes.
- Oversee and manage the execution of quality systems during daily production activities to ensure the delivery of high-quality RUO molecular biology products.
- Present updates to project or upper management teams on progress and enforcement of quality improvement and manufacturing support activities.
Qualifications:
- Master’s degree in a life sciences-related field (or equivalent) with 5+ years of QA/QC experience in a biotech production environment, including substantial management responsibility.
- Experience with molecular biology product manufacturing (oligonucleotides, synthetic gene, mRNA) or formulation services is highly desirable.
- Completed Lead Auditor training or possesses deep working knowledge of ISO 9001:2015 standards.
- Extensive experience hosting external customer audits and filling out supplier quality questionnaires in a B2B life sciences or CRDMO environment.
- Experience drafting and negotiating Quality Agreements with clients, with a strong ability to manage customer expectations appropriately for an RUO setting.
- Expert knowledge of quality risk assessment, CAPA management, and change control methodologies within an RUO or ISO-certified manufacturing environment.
- Proven track record in establishing or optimizing a quality organization and working collaboratively with R&D, production, and QC groups.
- Excellent diplomacy, negotiation, and customer-service skills, with the ability to confidently explain and defend quality systems to technical and quality representatives from partner organizations.
- Strong interpersonal, verbal, and written communication skills.
Benefit:
- Medical Insurance/ Vision Insurance/ Dental Insurance
- 401(k) & Retirement Savings Plan (RSP)
- Short Term Disability Insurance
- New Child Leave
- Paid Time Off
- Paid Company Holidays per year
- Paid Sick Days (earned based on hours worked)
- Compassionate Leave
- Jury Duty Leave
- Float day
- Personal days
Perks:
- Free colleague meals during shift
- Onsite massages Charis
- Onsite gyms
Compensation:
Salary range: $100,000 – $120,000 total compensation, including bonus, depending on experience and qualifications.
Benefits:
Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.
Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.
Skills Required
- Master's degree in a life sciences-related field or equivalent plus 5+ years QA/QC experience in a biotech production environment including substantial management responsibility.
- Experience with molecular biology product manufacturing (oligonucleotides, synthetic gene, mRNA) or formulation services.
- Completed Lead Auditor training or deep working knowledge of ISO 9001:2015 standards.
- Extensive experience hosting external customer audits and completing supplier quality questionnaires in a B2B life sciences or CRDMO environment.
- Experience drafting and negotiating Quality Agreements with clients and managing customer expectations for RUO settings.
- Expert knowledge of quality risk assessment, CAPA management, and change control methodologies within an RUO or ISO-certified manufacturing environment.
- Proven track record establishing or optimizing a quality organization and collaborating with R&D, production, and QC groups.
- Excellent diplomacy, negotiation, and customer-service skills to represent quality to partners and clients.
- Strong interpersonal, verbal, and written communication skills.
GenScript Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GenScript and has not been reviewed or approved by GenScript.
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Healthcare Strength — Feedback suggests medical coverage is solid, with mentions of comprehensive health plans and employer HSA support in some options. Company communications also emphasize robust health benefits alongside wellbeing and training initiatives.
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Leave & Time Off Breadth — Feedback suggests a range of paid time off types, including vacation, sick time, company holidays, and additional leave categories. Some roles reference flexible vacation arrangements that broaden usable time off.
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Retirement Support — Feedback suggests retirement offerings include a 401(k) with company match in certain postings. This provides a longer-term savings component within total rewards.
GenScript Insights
What We Do
Founded in 2002 and listed on the Hong Kong Stock Exchange in 2015, GenScript has an established global presence across Greater China, North America, the EU, and Asia Pacific. Today, over 300,000 customers from over 160 countries and regions worldwide have used GenScript’s premier, convenient, and reliable products and services. GenScript currently has over 5,000 employees globally, 33% holding master’s and/or Ph.D. degrees. In addition, GenScript has a number of leading commercial technologies developed in the fields of synthetic biology, immunotherapy, antibody design, chemical synthesis, and bioinformatics, including more than 100 patents and over 270 patent applications. As of June 2022, GenScript's products and services have been cited by 74,700 scientific papers worldwide. GenScript is committed to striving toward its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.
