About Swiggy Instamart:
Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 40000 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 120+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.
Key Responsibilities:
Food Audit Project Management: End-to-end planning, execution, and project management of internal and external quality and food safety audits across all food categories.
CAPA & Non-Compliance Closure: Drive root-cause analysis and timely closure of non-compliances (NCs) across all darkstores/fulfillment centers.
Cross-Functional Collaboration: Partner closely with darkstore operations, supply chain, category, and central quality teams to establish seamless compliance workflows.
Regulatory Compliance: Ensure strict adherence to FSSAI norms, state food safety regulations, and industry-standard hygiene practices.
Customer Satisfaction & IGCC: Manage Inbound/Outbound Goods Control Center (IGCC) processes to directly improve product quality and boost overall customer satisfaction metrics.
AI-Driven Continuous Improvement: Leverage AI tools and automated quality management systems to analyze audit data, predict compliance risks, and streamline reporting.
Requirements & Qualifications:
Experience: 6+ years of experience in Quality, Health, Safety, and Environment (QHSE), strictly preferred from the Quick Commerce (Q-Commerce) or e-grocery sector.
Certifications: Strong knowledge of FSSAI regulations; valid FoSTaC (Food Safety Training and Certification) certification is highly preferred.
Technical & Analytical Skills: Advanced analytical capabilities for data-driven decision-making, with direct exposure to using AI tools for process optimization.
Soft Skills: Superior written and verbal communication skills, paired with strong executive presentation capabilities.
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
Skills Required
- 6+ years of experience in Quality, Health, Safety, and Environment (QHSE)
- Experience in the quick commerce or e-grocery sector
- Strong knowledge of FSSAI regulations
- Valid FoSTaC certification
- Advanced analytical capabilities for data-driven decision-making
- Direct experience using AI tools for process optimization
- Superior written and verbal communication skills
- Strong executive presentation capabilities
Swiggy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.
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Equity Value & Accessibility — Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
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Parental & Family Support — Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
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Healthcare Strength — Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.
Swiggy Insights
What We Do
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
