Manager, QA

Responsibilities

• Provide technical leadership, coaching and guidance to team of software development professionals.

• Maximize the capability and capacity of resources to deliver high quality solutions on time and within scope.

• Identify opportunities to practice and champion continuous improvement through projects, productivity assessments and other metric-driven insights.

• Manage to, and report on operational metrics and status. This is including but not limited to queue churn, trending, resource utilization, risk assessment and mitigation, project initiatives, and department-related data elements. 

• Make timely and effective decisions to ensure the team continues to move forward while balancing current and future roadmap objectives

• Lead change initiatives and develop strategies to support change in engineering processes and strategy

• Accountable for resources’ ability to improve knowledge and skills required for software development testing teams to advance and leverage the latest in industry standards and software development testing methodologies.

• Responsible for establishing and managing to financial budgets

• This position may require availability outside of standard business hours as part of a rotational on-call schedule

Qualifications
Required

• Bachelor’s degree or equivalent relevant experience

• At least 5 years of technical experience in software development testing

• At least 3 years of large, complex project management experience

• At least 2 years of leading a team of technical staff 

• At least 2 years of experience with full lifecycle development and using Agile methods 

Preferred

• Experience in testing– secure, scalable and highly available web and mobile applications, large-scale distributed systems and cloud-based solutions.

• Understanding of cloud-based SaaS architectures – involves designing elastic solutions, distributed state, availability, scalability, etc. 

• Understanding and managed all types of test validation to include Performance, Load and Stress, API, Functional, Resiliency, and Accessibility validation.

• Excellent analytical and detail oriented skills.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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