Manager, Public Relations

Reposted 11 Hours Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Mid level
Agency • Marketing Tech
The Role
As a Manager in Public Relations, you will manage client relationships, deliver high-quality work, develop communication strategies, and liaise between clients and internal teams.
Summary Generated by Built In

About Ogilvy  

Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.


About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. 

About the Role  

You will become the trusted go-to person for clients on day-to-day requirements, issues and challenges. You are the key liaison with clients, internal teams and other agency partners. You are skillful in delivering high quality of work on time and on budget.

With 4 - 6 years related (social media/PR agency / in-house client communications) experience, you have a solid foundation of how the agency works and able to manage clients’ expectations effectively. You can form strong client relationships and be the hub to receive, distribute and manage the work. You’re driven by our mission to make our clients’ brands matter, and fundamentally believe that creativity and earning influence for our clients have the power to change fortunes. You can work collaboratively with all internal team members (within the PR practice, as well as within different teams in the Ogilvy Group) to getting outstanding work done.

You will support our clients branding, PR and social media strategy across all channels. A keen interest in delivering an earned-first approach and communications trends is a must. The role reports into the PR Director.

Your focus as a Manager:

  • Deliver high quality work and become a strong advocate for the agency/client relationship.
  • Able to own and execute project management/workflow, processes, and reporting.
  • Manage client objectives, expectations, and timelines, and communicate effectively to the internal team.
  • Able to effectively present work that delivers business success for clients and ensures feasibility of delivery and implementation.
  • Strong analytical skills with ability to develop compelling messages for complex business issues/offerings and identify/ resolve emerging account issues
  • Develop strategic research approaches to support strategy development, defining objectives and outcomes for clients
  • Develop and implement Communication Strategy and Plans independently and effectively
  • Understands work scopes, and effectively manage resource requirements and budgets.
  • Achieve mastery of delivering and implementing PR and Social capabilities that build client satisfaction which opens new growth opportunities for the agency.
  • Manage independently including identifying gaps and providing recommendations to meet clients’ targets/KPIs

The skills you learn and apply:

  • Understand what makes great work and what it takes to make it happen.
  • Ability to stream briefs into the right workflow based on experience and a strong understanding of integrated marketing communications principles.
  • Plan, schedule, execute, manage, and report on project progress.
  • Ability to manage expectations of internal and external stakeholders and team members.
  • Ability to solve and overcome delivery issues and challenges (i.e. time, resources, budget, capabilities) that meet clients’ and agency’s interests.
  • Guide team members in work performance, be a good listener, and provide feedback as needed to deliver a high quality of work.
  • Relationship-building with internal and external stakeholders to facilitate project outcomes.
  • Possess the EQ required to facilitate multiple specialists, personalities, and opinions.

The qualities that will make you successful


· Relentless curiosity

· Passion and pride in driving great work

· Good organiser of people, things etc.

· Ability to build strong connections and relationships with clients

· Interest, experience, knowledge, and connectivity in B2B Technology and/or Health space will give you an edge 

·       Strong work ethic

·       Reliable and mature, client’s trusted go-to

·       Resilience in finding solutions

·       Solutions-oriented

·       Nurturing mentor to juniors

·       Keen nose for news & trends and turning that into opportunities to earn trust and farm work with clients


How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.  

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [email protected]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

Skills Required

  • 4 - 6 years of related experience in social media, PR agency, or in-house client communications
  • Strong analytical skills
  • Ability to manage client expectations effectively
  • Familiarity with integrated marketing communications principles

Ogilvy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ogilvy and has not been reviewed or approved by Ogilvy.

  • Healthcare Strength Healthcare coverage is described as comprehensive in several markets, with medical, dental, and vision plans alongside mental health support options. Wellness supports such as EAP access and gym-related perks are also described as part of the package.
  • Retirement Support Retirement benefits are positioned as a meaningful component of total rewards, including 401(k) matching in the US. In the UK example provided, pension contributions are described as robust and potentially high after probation.
  • Leave & Time Off Breadth Time-off benefits are described as relatively broad in some locations, including sizeable annual leave and additional days such as a birthday off and volunteering time. Parental leave is also portrayed as enhanced in certain markets.

Ogilvy Insights

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The Company
HQ: New York, NY
11,000 Employees
Year Founded: 1948

What We Do

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. We build on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. We are proud to currently rank as the #1 global agency network for creative excellence and effectiveness by WARC, signifying our ability to deliver creative solutions that drive unreasonable impact for clients and communities. 

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