Manager, Provider Partnerships

Your Future is our Future

At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.

Position:Manager, Provider Partnerships

Position Summary:The Manager, Provider Partnerships is a critical people leader responsible for the day-to-day execution of our provider partnership strategy. This manager will lead, coach, and empower a team of Provider Partnership Liaisons, transforming them into proactive, data-driven advisors to our provider partners. The Manager is accountable for translating the regional partnership strategy into team-level execution and for the team's performance against key provider engagement, satisfaction, and performance metrics within their assigned region.

Job Description:

Primary Responsibilities:

• Lead a team of Provider Partnership Liaisons, setting clear, measurable performance objectives (MBOs/KPIs), overseeing daily activities, and providing regular coaching and professional development.
• Train and develop the team on how to interpret provider-specific data, deliver compelling insights, and influence provider behavior to improve performance.
• Manage the team's territory assignments and workload to ensure all provider partners receive a high level of strategic support.
• Serve as the first point of escalation for complex provider issues, working cross-functionally to drive resolution and identify systemic improvement opportunities.
• Analyze regional provider performance data to identify trends, opportunities, and risks, and report findings to the Director.
• Regularly accompany liaisons on field visits to provide real-time coaching, assess performance, and engage with key provider practice leaders.

Qualifications

• 5+ years of experience in managed care, with experience in provider relations, network management, or practice transformation. At least 1-2 years of experience leading teams or projects is preferred.
• Strong working knowledge of value-based care concepts, provider performance metrics (e.g., HEDIS/Stars), and provider engagement strategies.
• Demonstrated ability to coach, mentor, and develop team members.
• Excellent problem-solving skills and the ability to navigate complex organizational issues.
• Bachelor's degree in a related field or equivalent experience is required.

Working Conditions

• While performing the duties of this job, the employee works in normal office working conditions.

Pay Transparency:

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.

The hiring range for this position is:

$84,600.00-$113,775.00

Benefits of working at Lumeris

• Medical, Vision and Dental Plans

• Tax-Advantage Savings Accounts (FSA & HSA)

• Life Insurance and Disability Insurance

• Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)

• Employee Assistance Program

• 401k with company match

• Employee Resource Groups

• Employee Discount Program

• Learning and Development Opportunities

• And much more...

Be part of a team that is changing healthcare!

Member Facing Position: No- Not Member or Patient Facing Position

Location:Arkansas, Illinois, Kentucky, Missouri

Time Type:Full time

Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.Disclaimer:

• The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities.

Lumeris is an EEO/AA employer M/F/V/D.