Manager, Project Management

Posted Yesterday
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Hyderabad, Telangana
In-Office
12-12 Annually
Senior level
Energy • Renewable Energy
The Role
The Manager, Project Management oversees customer support and project documentation for PV solar tracking systems, ensuring high customer satisfaction and effective communication.
Summary Generated by Built In

Job Description:

The Manager, Project Management will be based in Hyderabad, India. In this position, you will report to the Director, Program Management. Watch “Culture is our Passion” to learn more about us.

We are looking for someone who demonstrates:

  • Passionate drive to innovate and create
  • Integrity to the core
  • Enthusiastic customer focus
  • Consistent interactive teamwork
  • Desire for continuous improvement and top performance.

Here is a glimpse of what you will do:

  • Provides technical support for Nextracker customers worldwide, ensuring a best-in-class customer experience and providing product and systems expertise to maximize customer value
  • Develop and maintain technical understanding of PV solar tracking systems and associated tools
  • Supports the Project Manager, Senior Project Manager, and/or Program Manager in all activities that drive Customer Satisfaction and order fulfilment
  • Have strong customer care experience and be able to effectively communicate resolutions for customer concerns
  • Responsible for processing RFIs, NCRs, RMAs, transmittals, Change Orders, Lien releases
  • Support Nextracker product procurement and logistics
  • Possible on-site work to evaluate/document construction progress and respond to Customer queries
  • Ensures project documentation is complete and verified at all stages of project implementation, including but not limited to schedules, invoices, budgets, POs, SOs
  • Manages weekly Customers calls, kick off meetings, hand-off meetings
  • Plays key role in cross-functional product teams, providing recommendations based on systems integration expertise and customer needs assessments and feedback
  • Supports product development, sales, and marketing as requested
  • Internal customer voice. An advocate for the customer within Nextracker

Here is some of what you will need (required):

  • Bachelor's Degree in Mechanical Engineering or equivalent experience with 12+ years of experience in Project Management from Solar industry.
  • Strong knowledge of PV technology and its applications
  • Excellent customer service skills
  • Experience in supply chain procurement and logistics
  • Understanding of dealing with customer support and O&M issues.
  • Extensive hands-on experience with photovoltaic tracking solar systems a plus
  • Excellent verbal and written communication skills

Here are a few of our preferred experiences

  • Demonstrated leadership capabilities
  • Passion for solar is a plus
  • Some travel may be required.

At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.

We are Nextpower

Top Skills

Customer Support
Project Management
Pv Solar Technology
Supply Chain Procurement
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The Company
Fremont, CA
1,107 Employees

What We Do

Since day one, Nextracker’s mission has been to transition the world to affordable, renewable power, by developing the highest-performing and resilient solar tracking technologies and software in the market for our customers.
From sustainable tracker solutions that conform to uneven terrain and withstand extreme weather, Nextracker systems have resilience built in. Nextracker leads the solar industry with solar tracker technologies that optimize and increase energy production while reducing costs for significant plant ROI

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