Manager, Project Management

Role Summary 

Manages the project development function to develop new products that meet commercial specifications. 
 
Responsibilities: 

• Business Case - Manage the delivery of feasibility and assessment work for proposed and current projects to contribute to the development and continuous review of business cases. 

• Business Planning - Contribute to the development of annual business plans; contribute with developing business cases for key activities/projects and with estimating the financial and human resources required to deliver performance targets. 

• Culture of Innovation - Promote a culture of innovation by creating solutions that boost creativity, innovation, and collaboration, such as idea generation platforms, jam sessions, and hackathons. 

• Functional Strategy Formation - Contribute to the formation of one or more elements of functional strategy through specialist expertise and insights, to ensure that the strategy meets business needs. 

• Innovation Strategy, Pipeline and Roadmap - Provide the means (e.g., research, ideas, solutions) to prototype innovation business cases with the potential to shape the innovation strategy, pipeline, and road map. 

• Product and Solution Development - Define and deliver products and services that meet customer needs by selecting the best possible approaches available within established systems. 

• Stakeholder Engagement - Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and events and drafting sup orting materials to promote understanding and commitment. 

• Budgeting - Deliver a budget for an area of the organization or conduct complex analyses on budget progress in other areas of the organization. 

• Leadership and Direction - Communicate the local action plan; explain how this relates to the function's strategy and action plan, and the broader organization's mission and vision; motivate people to achieve local business goals. 

• Organizational Capability Building - Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential. 

• Performance Management - Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance. OR manage and report on team performance; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these, taking appropriate corrective action where necessary to ensure the achievement of team / personal objectives. 

• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options. 

• Business Insight - Applies knowledge of business and the marketplace to advance the organization's goals. For example, has a sophisticated grasp of business drivers, finds new ways to increase own contribution. Stays attuned to business and industry changes, ensures own activities remain aligned to key objectives. 

• Ensures Accountability - Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others. 

• Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work. 

• Cultivates Innovation - Creates new and better ways for the organization to be successful. For example, approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them. 

• Interpersonal Savvy - Relates openly and comfortably with diverse groups of people. For example, takes time to build rapport in meetings; speaks about common interests and priorities; shows tact and sensitivity in difficult interpersonal situations. Maintains productive relationships with a wide variety of people and from a range of backgrounds. 

• Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies. For example, keeps up to date on current and future industry trends and market forces and considers these when making decisions. Clearly identifies and prioritizes efforts and initiatives to have the greatest strategic impact on the organization. 

• Drives Engagement -Creates a climate where people are motivated to do their best to help the organization achieve its objectives. For example, shares insight into the purpose of the work, involves others appropriately and gives them credit for their contributions. Praises the successes of others. 

• Financial Acumen - Interprets and applies key financial indicators to make better business decisions. For example, determines and estimates the main direct and indirect costs; makes generally appropriate decisions regarding expenditures. Studies financial and quantitative information; uses data to improve performance. 

• Optimizes Work Processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns. 

• Situational Adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, takes steps to adapt to changing needs, conditions, priorities, or opportunities. Understands the cues that suggest a change in approach is needed; adopts new behaviors accordingly. 

• Persuades - Uses compelling arguments to gain the support and commitment of others. For example, gives many insightful suggestions and offers thoughtful positions, once informed about the issues. Thinks carefully and solicits insight into how to build a compelling argument that resonates with others' interests. 

• Balances Stakeholders - Anticipates and balances the needs of multiple stakeholders. For example, ensures that own efforts meet the needs and requirements of internal and external stakeholders. Works to identify all relevant issues and satisfy the interests of multiple stakeholders during the decision-making process. 

• Resourcefulness - Secures and deploys resources effectively and efficiently. For example, seeks the most efficient approach to tasks; ensures timely completion by monitoring deadlines and requesting additional resources when needed to meet deadlines or quality standards. Optimizes available resources in ways that may cause a reprioritization of the tasks in order to maximize their value. 

• Other duties as assigned. 

 
Experience / Skills: 

• BS or BA Degree in relevant field and 8-10 years relevant experience 

• Action Planning - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing appropriate plans or performing necessary actions based on recommendations and requirements. 

• Planning and Organizing - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives. 

• Data Collection and Analysis - Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making. 

• Adaptive Mindset - Works with full competence to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works without supervision and may provide technical guidance. Adapts existing tools and techniques to existing situation, adapts to changing goals / objectives, Entrepreneurial spirit, focuses on simplicity when addressing the customer 

• Verbal Communication - Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. 

• Commercial Acumen - Applies understanding of the business environment and objectives to develop solutions without supervision, while also providing technical assistance when necessary. 

• Organization Design and Development - Works without supervision and provides technical guidance when required on making sure the organization develops and maintains the culture, values and design it needs to reach its objectives while managing structural change. 

• Requirements Elicitation and Facilitation - Works with full competence to lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing. Typically works without supervision and may provide technical guidance. Facilitated workshops, Facilitation planning, Facilitation techniques, Focus groups, Design thinking, Asks Open-Ended Questions, Leverages Open and Closed Questions 

• Analyze Alternatives and Recommend Solutions - Works with full competence to analyze potential solutions and create recommendations based on the expected benefits, costs, and overall value of the solution for key stakeholders. Typically works without supervision and may provide technical guidance. Observation, Alternatives generation 

• Analyze Current State/AS-IS State - Works with full competence to understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business. Typically works without supervision and may provide technical guidance. Analysis skills, Process modeling/mapping 

• Business Case Contribution - Works with full competence to interpret, contribute to, or lead business case creation with client departments to quantify current costs, justify project investment, and identify the return on investment. Typically works without supervision and may provide technical guidance. Analysis Skills, Business Cases, Make (Build) or Buy Analysis, Risk Analysis, Cost Benefit Analysis 

• Business Requirements Analysis - Works without supervision and provides technical guidance when required on analyzing the business requirements that IT solutions must meet. Determine acceptance and evaluation criteria, Prioritization, Observation, Focus groups, Analysis Skills