Manager Strategy and Operations - Product

Manager Strategy & Operations - ProductLocation: Hyderabad, IndiaEmployment Type: Full-Time; SalariedCompensation: Base Salary, Bonus, Benefits

Job Description 

About Us:

At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer. 

We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn"​ brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more!

Recently we have announced our Series B funding led by Vista Equity Partners, a leading global technology investor, with participation from Tiger Global Management, our existing Series A investor. Vista invests in mission-critical software businesses that have a clear purpose and a demonstrated track record of success, such as Innovapptive.

Our mission is made possible by Innovapptive’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee. 

The Role

As a Product Strategy & Operations Manager, you will demonstrate real impact within business and help transform some of the world's most respected Client

How You Will Make an Impact:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead and manage a team of product operations professionals, fostering a collaborative and high-performance environment.
• Develop and execute strategies to streamline product development processes, ensuring timely and efficient delivery of high-quality software.
• Collaborate with cross-functional teams, including product management, engineering, design, and marketing, to align on product goals and drive their successful execution.
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness of product operations processes. 
• Identify bottlenecks and areas for improvement within the product development lifecycle and implement solutions to optimize workflows.
• Manage resource allocation and capacity planning to ensure efficient utilization of team members and resources. 
• Drive continuous improvement initiatives to enhance product development methodologies and increase team productivity. 
• Stay informed about industry best practices and trends related to product operations and incorporate relevant insights into the organization's processes

What You Bring to the Team:

• Bachelor's degree in Business, Computer Science, Engineering, or a related field (Master's preferred). 
• Total 10 to 12 years of experience in the Software Industry 
• With 5+ years of experience in product operations, product management, or related roles within the SaaS industry. 
• Proven track record of successfully leading and managing teams, with excellent leadership and communication skills. 
• Strong understanding of agile methodologies and their application in product development. 
• Analytical mindset with the ability to use data to drive decisions and improve processes.
• Experience working collaboratively across cross-functional teams to deliver complex software projects. 
• Exceptional problem-solving skills and a results-driven approach to challenges. 

Skills:

• Excellent leadership and communication skills to effectively manage teams, collaborate with stakeholders, and influence decision-making. 
• Analytical mindset with the ability to use data to drive decisions and identify areas for improvement. 
• Strong problem-solving skills to address challenges within the product development lifecycle. 
• Project management expertise to ensure successful delivery of projects on time and within scope. 
• Knowledge of tools and technologies used in product operations and project management. 
• Customer-centric approach with the ability to incorporate customer feedback into product iterations. 
• Strategic thinking to align product operations with overall company objectives. 

Traits: 

• Proactive and results-oriented mindset, with a drive to continuously improve processes and outcomes. 
• Adaptability and flexibility to thrive in a fast-paced and evolving SaaS environment. 
• Strong interpersonal skills to build relationships, facilitate collaboration, and resolve conflicts. 
• Attention to detail and a commitment to delivering high-quality work. 
• Innovativeness and creativity in identifying new ways to enhance operational efficiency. 

Certifications (optional): 

• Relevant certifications such as Certified ScrumMaster (CSM), Certified Product Manager, or Project Management Professional (PMP) may be beneficial. 

Metrics (KPIs) you will be responsible for

1. Product Delivery Efficiency: Track the percentage of projects delivered on time and within scope. This metric assesses your ability to manage resources, timelines, and expectations. 

2. Cross-Functional Collaboration: Monitor the frequency and quality of collaboration between product, engineering, design, and other relevant teams. This KPI gauges your success in fostering a collaborative environment. 

3. Process Improvement Impact: Measure the number of process improvements implemented and their impact on speeding up workflows, reducing errors, or enhancing quality.

4. Resource Utilization: Evaluate the efficient allocation of resources, including personnel, tools, and budget. This KPI ensures optimal resource utilization for project success. 

5. Bug/Error Rate: Track the rate of critical bugs or errors identified after product releases. This KPI reflects the effectiveness of testing and quality assurance processes. 

6. Customer Feedback Incorporation: Measure the speed and effectiveness of incorporating customer feedback into product iterations. This KPI showcases the director's responsiveness to customer needs. 

7. Operational Metrics Improvement: Monitor the improvement in operational metrics like cycle time, lead time, and throughput. These metrics reflect the impact of process optimizations. 

8. Process Adherence: Assess the adherence to established development processes, ensuring consistency and best practices are followed across 

What We Offer:

• A positive, open, and highly-innovative environment and team
• Entrepreneurial spirit with unlimited opportunity to grow
• Opportunity to work with leading global brands on exciting and impactful projects
• Competitive Base Pay
• Best of plan on Vacation & Paid Time Off.
• Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws
• Paid Maternity and Paternity leave
• Bi-annual reviews to ensure transparency and promoting high performance culture
• OKR Driven Performance Development Environment
• Learning & Development - access to wide range of e-Learning courses (technical, Product, Process, etc.,)
• A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music

Innovapptive does not accept and will not review unsolicited resumes from search firms.

Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.