Manager, Product Management - Order Management

Reposted 6 Days Ago
Be an Early Applicant
West Chester, PA
In-Office
Senior level
Digital Media • eCommerce • Retail
The Role
Lead product management for order management and customer finance, develop requirements, engage stakeholders, and drive product strategy.
Summary Generated by Built In

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

As the Manager, Product Management - Order Management, you will drive a core retail transformation in the Order Management and Customer Finance domains for our domestic and international markets. You will lead a team of Product Owners to develop requirements for Promotions, Order Orchestration, Operational Inventory Visibility, Payment Authorizations, Billing, Settlement, and related Reporting. You will report to the VP IT Application Development. This is a hybrid role in West Chester, PA.

Where You'll Work

  • This role is hybrid and will require you to be onsite at West Chester, PA, Studio Park, six days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: Pennsylvania, New Jersey, and Delaware. Relocation assistance is not available for this role.

What You'll Do

  • Drive requirements and functional design for key areas including: Order Subscriptions (Auto Delivery), Order Orchestration, Returns Orchestration, Multi-Line Shipping and Handling Promotions
  • You will be on the leading edge of Social Commerce.
  • You will be a gateway to broader leadership roles in Product Management. Specifically, director level responsibilities for multiple value streams.
  • The Product team led by this role is part of a software engineering team responsible for Order, Customer Finance, Supply Chain, and Data and Analytics value streams.

What You'll Bring

  • 5-7 years as a product owner
  • 3+ years with order management, procure to pay, and customer finance, as it relates to product management and supply chain
  • Hands-on experience developing requirements
  • Experience with Jira, Confluence, or similar tools

#LI-Remote

#LI-KW1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Top Skills

Customer Finance Platforms
Data & Analytics Tools
Order Management Systems
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The Company
HQ: West Chester, PA
10,001 Employees

What We Do

Curated Experiences. Infinite Possibilities.®

We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences.

We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors.

Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations.

We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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