Manager, Product Management - Operational Reports

Posted Yesterday
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O'Fallon, MO, USA
Hybrid
130K-221K Annually
Entry level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Owns a focused product area for operational reporting solutions affected by network modernization. Responsibilities include gathering requirements, defining product priorities, maintaining engineering requirements, managing roadmaps, partnering with technical teams, supporting pricing and launches, monitoring customer feedback, and contributing to data-product strategy.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management - Operational Reports
Overview
Mastercard's Operational Intelligence team is building the next generation of data products that help customers access and use operational insights in new ways. As part of this effort, the team is developing innovative products that deliver data through APIs and conversational experiences, creating alternatives to traditional reporting solutions.
The Manager, Product Management will own a focused product area within this portfolio and work closely with engineering, product development, and business stakeholders to assess the impact of enterprise network modernization across existing and new reporting solutions. This role combines product ownership, roadmap execution, stakeholder management, and commercial thinking within a highly visible growth area.
Role
• Own a specific product area focused on network modernization impacts across the entire suite of reporting capabilities/solutions.• Gather customer, stakeholder, and business requirements and translate them into product priorities.• Define and maintain product requirements for engineering teams.• Partner closely with technical teams throughout product development.• Contribute to roadmap development and future product enhancements.• Support pricing discussions and commercial planning activities.• Help prepare products for launch and market adoption.• Collaborate with stakeholders across product, engineering, and business teams.• Monitor feedback and identify opportunities to improve customer value.• Support the evolution of Operational Intelligence's broader data-product strategy.
All About You
• Previous experience managing or delivering technology-enabled products.• History of working on data-heavy products, analytics solutions, or digital platforms.• Ability to convert business problems into product requirements.• Experience partnering with engineering and technical teams.• Strong communication and stakeholder-management skills.• Commercial awareness and understanding of customer needs.• Ability to operate in fast-moving and evolving product environments.• Prior launching, improving, or scaling products is preferred.• Knowledge of payments, financial services, analytics, or reporting solutions is beneficial.• Exposure to APIs, AI-enabled products, dashboards, data platforms, or digital experiences is advantageous.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/18/2027. If the fill date has passed, Mastercard intends to fill this position as soon as possible.
Pay Ranges
O'Fallon, Missouri: $130,000 - $221,000 USD

Skills Required

  • Experience managing or delivering technology-enabled products
  • Experience working on data-heavy products, analytics solutions, or digital platforms
  • Ability to translate business problems into product requirements
  • Experience partnering with engineering and technical teams
  • Strong communication and stakeholder-management skills
  • Commercial awareness and understanding of customer needs
  • Ability to work in fast-moving and evolving product environments
  • Experience launching, improving, or scaling products
  • Knowledge of payments, financial services, analytics, or reporting solutions
  • Exposure to APIs, AI-enabled products, dashboards, data platforms, or digital experiences

What the Team is Saying

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Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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