If you were in the Manager, Product Integrity role now, here are some of the core activities you would be doing:
- Leading, coaching, and supporting a team of Hong Kong based Technical Specialists
- Managing daily operations, providing mentorship, and guiding career development.
- Building a high-performing team of leaders capable of supporting Arc’teryx’s scale and growth.
- Supporting vendor onboarding, audits, and training in partnership with QA Manager & Sourcing.
- Collaborating with factories to establish and maintain Arc’teryx construction and quality standards.
- Performing risk assessments and approve high-risk models for bulk production readiness.
- Participating in the I2C product creation calendar (design initiations, prototype reviews, etc.).
- Reviewing tech packs, design-for-manufacturing (DFM), and prototypes for feasibility and quality.
- Defining Critical-to-Quality (CTQ) standards, overseeing pilot run and top-of-production (TOP) evaluations.
- Providing technical expertise, root cause analysis, and solutions for quality issues.
- Partnering with the Materials Quality team during prototyping and commercialization phases.
- Reviewing finished goods (FG) testing reports and ensure compliance with Arc’teryx standards.
- Maintaining and updating the Quality General Manufacturing Manual annually.
- Defining and tracking KPIs, scorecards, and dashboards to measure vendor qualifications and performance.
- Identifying opportunities for continuous improvement in processes, workflows, and quality systems.
Are you our next Manager, Product Integrity?
- You have a Diploma or Degree in Quality, Engineering, Manufacturing, or Textiles.
- You bring 10+ years’ experience in apparel or textile manufacturing, with 3-5+ years’ experience managing and developing technical or quality teams
- You have strong knowledge of garment construction, textiles, materials, and manufacturing processes; outdoor technical garment construction experience is an asset
- You have a deep understanding of the product lifecycle, from concept through commercialization.
- You possess excellent organizational skills, with high attention to detail and accuracy.
- You bring strong leadership and decision-making skills.
- You are a strong problem solver, with a creative and collaborative approach to solving challenging problems
- You are fluent in English and have strong communication skills
- You have the ability to travel throughout Asia and internationally, as required.
- You are adaptable, proactive, and collaborative, with a passion for continuous improvement.
Top Skills
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running.
Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories.
In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
