Manager, Product Development

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Product Development

Overview
Mastercard's Global Acceptance team focuses on making Mastercard the best way to pay everywhere. With our powerful suite of payment products, we are working on shaping the payments experiences of the future.
This critical role sits at an intersection of customer, product, and engineering, and provides extraordinary opportunity for learning, organization visibility and career growth. Every day, you will be solving real world challenges and utilizing your product and engineering skills to design the best-in-class payment experience with and for our partners (PSPs, Gateways, Acquirers, ISV, Merchants).
This role is responsible for leading the development and product lifecycle for Mastercard Tap on Phone solution, Cloud Commerce.
Role
Manager, Product Development
Primary Responsibilities
• Provide product and technical leadership that influence Cloud Commerce platform design and architecture resulting in best-in-class payment solution
• Partners with cross-functional teams (e.g. Product Management – Technical, Software Development) to design, develop and deliver new Products that drive value for Mastercard Partners
• Understands business context and market dynamics including Regulatory, Legal, Competitive and Technology landscapes
• Incorporates feedback from cross-functional stakeholders in Legal, Data Privacy, Delivery, Finance, Marketing, Sales, etc. to ensure that the Product is delivered with highest quality and has a robust go-to-market plan focused on speed to market and ease integration
• Lead by example with hands-on approaches to demonstrate product management excellence and share best practices
• Demonstrate and drive Mastercard Way behaviors through their behavior, (e.g. customer and stakeholder interactions)
All About You
• Intermediate or advanced professional experience in product development and management
• Excellent understanding of payment industry technologies and merchant needs
• Technical background and experience working closely with Engineering teams implementing payment solutions
• Strong analytical and consultative skills to analyze the customer domain and recommend compelling acceptance solutions
• Good understanding of card payment related specifications (EMVCo, PCI etc.)
• High attention to detail, adaptable, executes with a sense of urgency and strong planning and organizational skills
• Strong communication, presentation and personal skills; can explain technical topics in simple terms; able to think quickly and react to client-impacting situations
• Self-motivated, proactive and curious, able to complete tasks with limited direction and with a sense of continuous growth and improvement
• Prior knowledge and/or experience with payment solutions such as Contactless, Click to Pay, QR-code payments is desirable
• Willingness to travel as needed

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.