Manager, Product Development

Warby Parker is looking for a seasoned Product Development Manager to lead the development and sourcing of beautiful frames in partnership with our designers as well as our suite of packaging and accessories. In this collaborative role, you’ll use your development and strategic sourcing experience to translate our designs into final products, all while optimizing cost, quality, and lead time. We’ll count on you to help Warby Parker set and execute a strategy for frame and raw materials vendors that aligns with our growth targets. You’ll be primarily accountable for vendor development, negotiations, sourcing, production management, and reporting on vendor performance metrics. Our ideal candidate is a strong communicator with experience in development and strategic sourcing. Sound right up your alley? Read on!

The Product Development Manager will report to the Director of Product Development under the Product Strategy team umbrella, which includes the Merchandising and Planning departments.

What you’ll do:

• Manage multiple key factory relationships for both new developments and core businesses through the end-to-end product lifecycle
• Partner closely with our designers to create successful seasonal, chase, and long-term innovation development that leads to a high adoption rate for our prototypes
• Work with internal teams to understand their product needs from a quality, price, and design perspective
• Create development calendars and own their implementation ensuring that internal and external partners know and adhere to timelines
• Continually assess Warby Parker’s current vendor base and spending, including forecasting, capacity planning, and sampling and manufacturing lead-times
• Oversee the purchasing of frames, accessories, and packaging, then measure the delivery and quality performance associated with each product type  
• Negotiate costs while considering cost trade-offs within the product, vendors’ cost structures, and overall business volume
• Manage internal and external processes associated with onboarding new frame vendors, including the introduction and facilitation of our Vendor Compliance Manual
• Determine and report out KPIs to include in vendor scorecards, internal team performance measures, and future department goals
   

Who you are:

• Backed by 5+ years of relevant experience
• An excellent communicator (online and in person) who demonstrates strong cross-functional collaborative skills
• Always on top of things and unflappably professional—you’ll be working with external partners, so this is especially important!
• Detail-oriented with super strong organizational and analytical skills
• Confident relying on your judgment and past experience to set and accomplish goals
• A seasoned, successful project manager who can manage overlapping timelines and complex dependencies 
• Proficient in Microsoft Excel, Google Drive, and Adobe applications (for viewing tech drawings, combining files, and making edits)
• Experienced in working with international vendors and knowledgeable about the cultural, regulatory, commercial, operational, and logistical implications of managing day-to-day operations within that setting
• Understanding of what drives vendors’ cost structures and capable of negotiating with overseas providers

Extra credit:

• Eyewear or jewelry product development and sourcing experience
• Previous exposure to Oracle Fusion ERP

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave1
• Paid Holidays1
• Vacation days per year1 
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Some benefits of working at Warby Parker for part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave2 
• And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,  and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 

1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked).  2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.