Manager - Product Development engineering

Description and Requirements
Role Value Proposition:
The US Business represents 60% of company earnings and is viewed as a primary growth engine for MetLife. This role will primarily support the US Group Benefits Business, as development manager. This role will be responsible for the team executing on multiple technology initiatives focused on improving and supporting Group Benefits - Enrollments including various interfaces. This role, with support from business, will create and execute multi-year roadmap to modernize mainframe applications that supports this area.
The development manager will have the responsibility to develop and upskill our engineering talent to support mainframe modernization, API enablement, and delivery of complex projects. This role will be critical in shifting the culture to be more engineering focused, building the talent in house, and modernizing our technology through DevSecOps capabilities using agile delivery model.
Key Responsibilities:

• This role will initially focus on the Eligibility processing within the Group Benefit IT ecosystem and will lead technical teams of 20+ resources, including employees and onshore/offshore partner teams.
• Responsible for modernization of the mainframe and data-transfer applications through API enablement, MIPS optimization, re-hosting to cloud, and rewriting applications in modern technologies.
• Patner with all the stakeholders for smooth execution of Group Insurance annual member enrollments.
• Participate actively in strategic planning, BPRs, and business-technology roadmaps for improving operational and technology objectives and key results.
• Create solutions and POCs to help improve business processes and legacy modernization.
• Influence business with emerging technology trends and capabilities that align to Product portfolio.
• Demonstrate deep understanding of the business' way of working to solve challenges by leveraging technology.
• Lead product software delivery through continuous focus on software development and maintenance metrics and KPIs.
• Advocate user centric design and agile development life cycle.
• Enable productivity by fostering cross-team communication, empowerment, and accountability.
• Partners with Audit, Application Security and Architecture to plan through potential risks associated with product and/or processes.
• Ensure the team has the technical competencies to meet the product capability needs aligned to the customer.
• Full people management responsibility for direct product team including hiring, firing, promotions, performance, career and compensation management, and training & development.
• Establish and enforce best practices in software development including code management, security, currency, performance, testing, DevOps practices, application maintainability, and reliability.

What You Need to Succeed (Required Qualifications):

• 7+ plus years' experience as a leader in Software development engineering.
• 5+ years of leadership experience in agile or lean software development, architecture, and platform engineering teams.
• Strong communication skills coupled with the ability to convert complex Technical/Technology concepts into contextual "stories" for business stakeholders and executive leadership.
• Experience in manage effective teams through development opportunities, recognition, and feedback for both onshore and offshore teams.
• Proven track record of delivering successful world-class, large-scale, performance-critical multimillion-dollar software projects on time, on budget and with quality and security, in support of large, growing, established businesses, as well as new businesses.
• Experience in an agile/iterative, life cycle development processes with direct Business Owner partnership.
• Experience delivering in a continuous cycle solutions and enhancements, with demonstrated success to support demanding service level agreements.
• Cross functional leadership: organize, motivate, and lead those outside of the team.
• Ability to create technical designs and other technical documents.

Preferred:

• SAFe Certified.
• DevOps practices for CI/CD, release management, and automation using Azure DevOps or equivalent
• Ability to guide teams in detailed analysis, pattern recognition, and diagnosis of issues.
• 3+ years' experience in managing technology for group insurance's business.
• Bachelor's degree in computer science, Computer Engineering, Information Systems or related field.

Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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