Job Title
Manager of Process Engineering and Support reports to Manager of Test HW Supply and Prod. Eng.
Objective of the Job
Plan and manage resources, competencies, and processes within the scope of process engineering and support.
Manage Process Support Section to provide professional 1 st line process & quality support and equipment maintenance (All the equipment except test related one) towards the commitment to excellence for NPI production.
Responsibility
Develop and organize Process Support Section into an efficient organization that provides professional 1st line process & quality, excellent maintenance of process equipment and canonical spare parts' management.
Continuously improve process equipment availability for both NPI/TPI and volume production.
Assure the achievement of yearly targets in terms of process support. Push TPM implementation and improvement in production.
Authority
Have access to all information necessary for carrying out the responsibilities and assigned tasks.
Assign tasks to process support technicians.
Approve document created or maintained by process support technician.
Approve the section's members working time reports and leave applications in ESS/MSS.
Define the Ways of Working within the section, and with the interfaces of the other sections.
Main Task
Manage and coordinate daily work in Process Engineering and Support Section.
Drive establishment of goals and objectives in Process Support Section. Implementation of measurements and follow up of relevant KPI's related. Ensure the achievement of goals and objectives.
Monitor and report section work results, follow up the corrective and preventive actions, initiate improvement.
Develop process and method of equipment performance/spare parts control and improvement.
Plan and adjust headcounts of Process Support Section in line with business requirement.
Plan and manage competence development for Process Support staff.
Manage processes and systems that are owned by Process Support team.
Support and co-operate with all internal and external teams.
Create a coherent organizational culture to motivate employees.
Monitor, drive or coach the responsibilities and tasks specified in Operational Description of Process Support
Requirement
University degree or above in Engineering.
Good knowledge in mechanical area.
Be familiar with TPM system.
Comprehensive knowledge of Ericsson products and processes is preferred.
6 sigma Black Belt is preferred.
Fluent English in Listening, Speaking, Reading and Writing.
Be able to play a leading role in a team, showing characters of leadership, creativeness, and persuading ability.
Skills Required
- University degree or above in Engineering
- Good knowledge in mechanical area
- Be familiar with TPM system
- Comprehensive knowledge of Ericsson products and processes is preferred
- 6 sigma Black Belt is preferred
- Fluent English in Listening, Speaking, Reading and Writing
What the Team is Saying
.png)
.png)
Ericsson Compensation & Benefits Highlights
-
Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health options are positioned as core benefits with multiple plan choices in key markets. Official materials explicitly emphasize healthcare breadth as part of “Life at Ericsson.”
-
Retirement Support — 401(k) with employer matching in the U.S., pensions in some regions, and broad access to an ESPP indicate strong long‑term financial support. Company filings and AGM materials describe share programs and post‑employment benefits as ongoing pillars of the package.
-
Leave & Time Off Breadth — Paid time off, sick leave, holidays, and paid volunteer time are highlighted alongside generous parental leave in various locations. Time‑off entitlements are presented as a strong component of the total rewards offering.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
