Manager - Pre-Sales

About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Manager for Pre-Sales in this role get to:

• Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
• Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful Proposals, PPT and analysis and/or keen observations. work closely with sales and delivery to define solutions and present to customers, create SOW with detailed Scope.
• Strength: strong understanding of supply chain systems to define solutions
• Travel: Travel to client place to understand the current and proposed scope
• Improve the company: Make recommendations to enhance processes and boost ease and efficiency.
• Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

• A Bachelor’s Degree is preferred supply chain degree.
• Overall 8+ Years of experience.
• Five to Ten years of operations and management experience; Process transformation experience required.
• Experience in managing people, should not be only cross-functional experience. People management + Sales expertise would be ideal.
• Performance management – how does one derive actions to be taken if a certain KPI is failing [Preferably if the person can talk through a real scenario from their existing role].
• Analytical ability to read and understand trends
• Experience in creating/understanding various incentive models in supply chain
• Experience in client-facing.

Supply Chain work experience is must