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Job Purpose Summary
Supervise sales team in delivering quality sell products and services and to support business activities for improving quality and contribute business growth.
Key Responsibilities and Accountabilities
Functional (job responsibilities)
- Supervise, motivate, coach and inspire team member to achieve monthly performance target.
- Handle and resolve enquiries escalated from Sales Executives.
- Monitor CRO performance and review individual goal based on their performance report
- Have an in-depth product knowledge, conduct trainings, staff management and good knowledge on processes and controls.
Managerial (team/group responsibilities)
- Align and support Bank’s and department’s vision and objectives to achieve common goals.
- Uphold and adopt and rigid approach on check and control to mitigate risk management.
- Uphold the Bank’s integrity and creditability at all times by carrying duties professionally.
Organizational (organizational responsibilities)
- Ensuring department controls are in place and process flows are complying to audit, regulatory, and compliance.
- Respect the HLB culture and take an active role in the communities.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
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What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country. With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture. Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
