Manager, People Operations (Remote, Denver/US)

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en

EverCommerce is seeking a dynamic and influential Manager, People Operations. The ideal candidate is ready to contribute to our ongoing success by leveraging the strength of our diverse and engaged workforce. With a commitment to fostering an inclusive environment, the ideal candidate will play a pivotal role reporting to the SVP of People Operations.

In this key position, the Manager, People Operations, will proactively influence and empower the People Team through expertise in day-to-day HR operations, process management, continuous improvements, change management, technology and compliance. Collaboration with business leaders and People Team members is essential to shape relationships, experiences, and initiatives that promote employee growth, engagement, and organizational success.

We are in search of a leader who not only excels in their role but also embraces a culture of enjoyment while accomplishing meaningful work.

Responsibilities:

• Lead and mentor a team of People Operations and HR Shared Service specialists.
• Drive annual and quarterly strategic planning and prioritize People Team initiatives, including OKR management.
• Spearhead project management and change management for the People Operations initiatives.
• Oversee recurring People Team processes such as employee support through the shared inbox, employee handbook management, onboarding and offboarding.
• Facilitate cross-functional teams as needed to foster exchange of ideas, identify points of friction and work to find solutions that maximize efficiency​.
• Manage People Operations aspects of mergers and acquisitions.
• Act as representative of the People Team in company-wide initiatives.
• Lead immigration activities for US, Canada and APAC, in partnership with Legal.
• Provide chief of staff support to the Chief Human Resource Officer (CHRO).
• Lead all People Compliance & Audits including PCI, Soc 2, SOX, & HIPAA Audits.​

Skills and Experience needed for success in this role:

• 4+ years of HR leadership experience demonstrating thoughtful leadership, operational expertise, and strong management capabilities for direct reports and cross-functional teams.
• 10+ years of HR experience with a focus on project management, change management, process improvement, and operational support, preferably within technology companies.
• Proven track record of delivering transformational initiatives using problem solving, cross-functional leadership, project planning, change management technology solutions, agile methodology and innovative approaches.
• Exceptional interpersonal, organizational, communication, and consulting skills.
• Ability to engage and collaborate effectively across all organizational levels and diverse cultures.
• Strong business and personal integrity with acute attention to detail and the ability to develop well-thought-out strategies and accurate presentations.
• Workday experience is preferred
• Preferred: Bachelor’s degree in Human Resources, Business Administration, or a related field.

Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States, with a strong preference to Denver, CO – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Continued investment in your professional development through Udemy
• Robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program
• Student Loan Repayment Program

Compensation: EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $140,000 - $170,000 USD + variable bonus per year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.