Manager, Passenger Services

Posted 14 Days Ago
Be an Early Applicant
Flushing, NY, USA
In-Office
65K-82K Annually
Entry level
Aerospace
The Role
Manages passenger services department activities through supervisors, coordinating staffing, work assignments, deadlines, budgets, reports, procedures, and interdepartmental operations. Reviews performance and operational data, resolves problems, improves processes, and may authorize personnel actions. Requires strong managerial, communication, organizational, computer, and English-language skills, plus the ability to manage varied labor groups and work rotating shifts.
Summary Generated by Built In
Overview

Who we are:


Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on!  Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.


We offer:

  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)

Salary range - $65,000 - $81,624

Responsibilities

How will you make an impact?


Responsibilities

  • Directs and coordinates department activities through subordinate supervisors
  • Reviews and analyzes reports, records, and directives, and confers with supervisors to obtain data required for planning department activities, such as new commitments, status of work in progress, and problems encountered
  • Assigns, or delegates responsibility for, specified work or functional activities and disseminates policy to supervisors
  • Gives work directions, resolves problems, and sets deadlines to ensure timely completion of work. Coordinates activities of department with related activities of other departments to ensure efficiency and economy.
  • Monitors and analyzes costs and prepares budget, using computer
  • Prepares reports and records on department activities for upper management, using computer
  • Evaluates current procedures and practices for accomplishing department objectives to develop and implement improved procedures and practices
  • May initiate or authorize employee hire, promotion, discharge, or transfer
  • Must be able to work in a team environment and the ability to prioritize work and projects in order to meet deadlines and objectives
  • Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
Qualifications

Who are we looking for?


Requirements

  • Minimum age of 18
  • College degree or equivalent experience
  • Strong managerial skills
  • Ability to interact and communicate effectively
  • Strong PC skills
  • Ability to manage management, non-management and contract labor work groups
  • Must be able to read, write, fluently speak and understand the English language
  • Ability to handle multiple responsibilities
  • Previous supervisory experience and knowledge of Envoy budgeting, policies and procedures, preferred
  • Ability to work rotating shifts, nights and weekends, preferred

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.



Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Skills Required

  • Minimum age of 18
  • College degree or equivalent experience
  • Strong managerial skills
  • Ability to interact and communicate effectively
  • Strong PC skills
  • Ability to manage management, non-management, and contract labor work groups
  • Ability to read, write, fluently speak, and understand English
  • Ability to handle multiple responsibilities
  • Previous supervisory experience and knowledge of Envoy budgeting, policies, and procedures
  • Ability to work rotating shifts, nights, and weekends
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Irving, TX
10,001 Employees
Year Founded: 1998

What We Do

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, and provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago, New York and Miami, with a large ground handling operation in Los Angeles.

Similar Jobs

Tapestry - Coach and Kate Spade Logo Tapestry - Coach and Kate Spade

Sales Support Associate II

eCommerce • Fashion • Retail • Sales • Wearables • Design
Hybrid
Gracie Square, New York, NY, USA
16000 Employees
15-22 Hourly

BlackLine Logo BlackLine

Regional Manager, Business Development

Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Hybrid
2 Locations
1810 Employees
143K-179K Annually

BlackLine Logo BlackLine

Pricing Advisory Manager

Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Remote or Hybrid
USA
1810 Employees
124K-155K Annually

BlackLine Logo BlackLine

Principal Solution Advisor - SAP

Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Hybrid
New York, NY, USA
1810 Employees
145K-182K Annually

Similar Companies Hiring

Rangeview Thumbnail
Aerospace • Robotics • Defense • Manufacturing
El Segundo, California
38 Employees
Outpost Space Thumbnail
Aerospace • Defense
Los Angeles, California
38 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account