Manager, Partner Experience

Posted 23 Hours Ago
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Hiring Remotely in San Francisco, CA
Remote
135K-217K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
The Partner Experience Manager will lead a comprehensive transformation within the organization, focusing on strategic leadership, operational excellence, cross-functional collaboration, talent development, risk management, and accountability in reporting. This includes streamlining processes and establishing KPIs aligned with business objectives.
Summary Generated by Built In

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
We are looking for a dynamic and visionary Partner Experience Manager to lead our organization through a strategic and comprehensive transformation. Position reports to the Head of Partner Experience. You will play a pivotal role in driving innovation, fostering agility, and implementing change initiatives that align with the Channel & GTM strategic goals. This is a unique opportunity for a seasoned leader with a proven track record of successfully leading organizational transformations.

  • Strategic Leadership: Develop and articulate a clear vision for the team's transformation, aligned with overall business objectives. Collaborate with leadership to define and execute a comprehensive transformation roadmap.
  • Operational Excellence: Streamline and optimize business processes to improve efficiency and effectiveness. Implement key performance indicators (KPIs) to measure the success and impact of transformation initiatives.
  • Cross-Functional Collaboration: Work collaboratively with functional teams to ensure alignment of transformation efforts & goals. Foster a collaborative environment that encourages cross-functional teamwork and knowledge sharing.
  • Talent Development: Develop and execute talent development programs to enhance the capabilities of the workforce.
  • Risk Management: Identify and mitigate potential risks associated with transformation initiatives. Develop contingency plans to address unforeseen challenges.
  • Reporting and Accountability: Establish reporting mechanisms to provide regular updates on the progress of transformation initiatives. Hold teams accountable for meeting established milestones and objectives.


  • Bachelor's Degree in Sales, Marketing, Computer Science, Information Technology (IT), Data Science, Business Analytics, Business, or related field AND experience in consulting, project management, partner engagement & relationship management, analytics, or partner feedback and intelligence program management
    • OR equivalent experience.
  • 8+ years proven experience in the channel. Ideally channel operations, programs and/or experience, with a track record of successfully leading projects and change.
  • 2+ years of partner experience leading, supporting, and implementing change initiatives that align with a Partner Organization strategic goals.


Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $163,100 - $217,400
Zone B: $146,800 - $195,700
Zone C: $135,400 - $180,500
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Top Skills

Computer Science
Data Science
Information Technology

What the Team is Saying

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The Company
HQ: San Francisco, CA
11,000 Employees
Remote Workplace
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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