MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.
Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One!
Join the MercyOne Family! We are looking to hire an Outpatient Services Manager.
As the Outpatient Services Manager, you will provide overall direction for the practice and delivery of patient care in the Emergency, Trauma, Emergency Preparedness and Cardiopulmonary departments in accordance with hospital guidelines and organizational philosophies. This includes oversight of management of human and material resources in accordance with hospital, state and federal regulations (such as Joint Commission and Critical Access Hospital standards). Key accountabilities include fostering interdisciplinary collaborative relationships; using critical thinking, designing/implementing performance improvement strategies based on data; and promoting evidence-based practice. Meets PCA specific RN core competencies.
Report To: Chief Nurse Executive
Supervisory Responsibility: Large Group Responsibility (Multiple Shift): The job requires direct supervision of more than 12 employees. Job duties include the full range of supervisory activities such as hiring, training, assigning, monitoring and assessing work, promoting etc. Work involves ensuring that human resource related decisions are compatible with the organization's policies, practices and direction. Incumbent has multiple shift responsibilities for staff.
Materials Responsibility: Moderate: Work requires moderate responsibility for material resources. Examples of resources could include operating budgets for a work unit or department, specialized equipment, costly or unusual materials or supplies, large amounts of cash or other material assets. The employee has a moderate amount of control over these resources. The cost of errors might result in moderate damage, waste or financial loss. The difficulty, variety and depth of problems associated with these material resources is moderately complex.
Minimum Qualifications:
Education: Bachelor's Degree
Field Of Study: Nursing
Special Training: Basic Life Support
Training Preferred: Masters Degree in Nursing
Licensure/Registration: Registered Nurse in Iowa
Experience: More than 3 years experience required.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Skills Required
- Bachelor's Degree in Nursing
- Registered Nurse licensure in Iowa
- Basic Life Support (BLS) certification
- More than 3 years of nursing experience
- Meets PCA specific RN core competencies
- Experience supervising large staff groups (direct supervision of more than 12 employees, multiple shifts)
- Master's Degree in Nursing
What We Do
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.






