Manager, Outpatient Rehabilitation Services
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Join a Place Where Caregivers Feel Like Family
Life is full of choices, and few are more important than choosing where—and with whom—you work. At ChristianaCare, we believe our caregivers are more than employees; they are respected professionals, teammates, and members of our extended family. When you join us, you are choosing an organization that values your contributions, invests in your growth, and celebrates the meaningful difference you make every day.
ChristianaCare is proud to be ranked among the Top 100 hospitals in the nation and nationally recognized for excellence. Even more importantly, we are known for fostering a culture where caregivers feel connected, appreciated, and supported throughout every stage of their careers.
ChristianaCare is seeking a Manager of Outpatient Rehabilitation Services.
In this position, you will work with a dynamic team in this patient centered facility. The rehabilitation experience at ChristianaCare Health System offers a strong team approach, frequent interdisciplinary interaction, ongoing mentoring, state of the art equipment and professional level educational opportunities.
Primary Function
The Manager, Rehabilitation Services is responsible for providing strategic leadership, clinical oversight, and operational management for the daily rehabilitation services provided at the Wilmington Rehabilitation Services Outpatient Site. This role ensures the delivery of high-quality, patient-centered care while maintaining regulatory compliance, supporting caregiver development, and driving operational and financial excellence across Physical Therapy, Occupational Therapy, Speech-Language Pathology, and Therapeutic Recreation services.
Key Responsibilities
Clinical Leadership
- Provide direct clinical evaluation and treatment services for patients referred to rehabilitation programs
- Ensure accurate interpretation, documentation, and communication of patient evaluation and treatment outcomes
- Deliver clinical oversight and guidance to rehabilitation caregivers providing patient care
- Promote evidence-based practice and advance rehabilitation programming across the organization
- Foster excellence in patient experience through compassionate, patient-centered care
Operational Management
- Direct the day-to-day operations of Rehabilitation Services, including PT, OT, and SLP
- Monitor program effectiveness and implement process improvements to enhance quality, efficiency, and patient outcomes
- Provide leadership for clinical documentation standards, billing compliance, and audit readiness
- Respond promptly to patient and caregiver concerns, ensuring appropriate resolution and follow-up
Talent Management & Development
- Lead recruitment, interviewing, onboarding, and orientation activities for rehabilitation caregivers
- Assess caregiver competencies and develop individualized professional development plans
- Manage performance evaluation processes, including quarterly check-ins, merit recommendations, career ladder progression, continuing education oversight, and caregiver engagement initiatives
- Support students, volunteers, and academic partnerships while maintaining strong relationships with educational institutions
Financial & Regulatory Oversight
- Manage the fiscal operations and budgetary performance of Rehabilitation Services
- Maintain current knowledge of rehabilitation regulations, standards, and best practices
- Ensure compliance with Joint Commission and other accrediting and regulatory agencies
- Lead departmental readiness activities for surveys, inspections, and accreditation reviews
- Oversee completion of annual system requirements, including safety training, emergency preparedness, CPR/AED certification, fit testing, and other mandatory education programs
Qualifications
Required
- BS, MS, or Doctorate in Physical Therapy
- At least five (5) years of direct clinical experience in an outpatient rehabilitation setting
- Licensure or license eligibility in the State of Delaware as a Physical Therapist
- Demonstrated knowledge of rehabilitation operations, patient care standards, and regulatory requirements
Preferred
- Leadership or management experience within a rehabilitation or healthcare environment
- Experience with Joint Commission, and other regulatory/accreditation standards
- Proven ability to lead teams, manage change, and drive continuous improvement initiatives
What Success Looks Like
The successful candidate is a collaborative and visionary leader who combines strong clinical expertise with operational excellence to foster caregiver engagement, ensure regulatory compliance, and deliver exceptional rehabilitation outcomes for patients and families.
ChristianaCare Offers:
Incredible Work/Life benefits including medical/dental/ vision insurance coverage on your first day of employment, paid PTO, retirement plans, twelve weeks of paid parental leave, annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
If you 're inspired to make a difference, we invite you to become a ChristianaCare caregiver!
Annual Compensation Range $110,177.60 - $176,280.00This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Oct 30, 2026EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/
Skills Required
- BS, MS, or Doctorate in Physical Therapy
- At least five (5) years of direct clinical experience in an outpatient rehabilitation setting
- Licensure or license eligibility in the State of Delaware as a Physical Therapist
- Demonstrated knowledge of rehabilitation operations, patient care standards, and regulatory requirements
- Leadership or management experience within a rehabilitation or healthcare environment
- Experience with Joint Commission and other regulatory/accreditation standards
- Proven ability to lead teams, manage change, and drive continuous improvement initiatives
What We Do
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute. ChristianaCare is nationally recognized as a great place to work, rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care
