Manager, Oracle EBS Application

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Hiring Remotely in United States
Remote
120K-120K Annually
Senior level
Software • Analytics
The Role
Manage Oracle E-Business Suite applications and lead an international team of four technical and functional resources. Responsibilities include workload planning, mentoring, deliverable review, technical guidance, Oracle Forms and Reports, PL/SQL, database, Configurator, analytics, and integration support. The role also requires senior-level functional implementation expertise across multiple Oracle EBS tracks, including requirements gathering, fit-gap analysis, process design, configuration, testing, training, and upgrade methodology experience.
Summary Generated by Built In

Calabrio is now Verint!

This role is for an experienced hands-on EBS technical resource with good functional expertise to manage our Oracle E-Business Suite applications, including leadership of an international team of 4. The ideal candidate is a driven self-learner with the drive to succeed and pick up new skill sets quickly, while also able to lead and develop a distributed team across regions Work is assigned through a ticket system and/or practice projects, requiring the ability to deliver to timeline and scope, strong team-based problem solving to resolve challenges quickly, and a proven track record delivering high-quality technical work across varying levels of complexity. The role blends deep technical EBS expertise with partial ownership of Configurator support, and benefits from functional experience across one or more EBS tracks.

Team & Management Responsibilities
  • Lead and manage an international team of 4 technical/functional EBS resources, spanning multiple regions and time zones
  • Manage workload, priorities, and resource planning across the team, accounting for time zone coverage and handoffs
  • Provide technical guidance, mentoring, and career development for all 4 direct reports
  • Review and approve technical and functional deliverables produced by the team
  • Ensure consistent working practices and knowledge-sharing across a geographically distributed team


RequirementsPriority Requirements – Technical
  • Senior/expert knowledge of Oracle Forms and Reports 12c (updated from 10g/11g – this environment runs EBS R12.2.11, which bundles Forms/Reports 12c, not 10g/11g)
  • Senior/expert knowledge of Oracle EBS 11i, R12, and R12.2
  • Senior/expert knowledge of Oracle Database 11g through 19c (updated from 9i-12c – this environment is on Database 19c with a 2-node RAC configuration)
  • Ability to reverse-engineer code and processes that are not well documented
  • Expert PL/SQL programmatic capability, including APIs, interfaces, and application extensions
  • Partial ownership of Oracle Configurator support – new item setup, pricing/quoting configuration, and Configurator extensions (Java-based customizations)
  • Knowledge of implementation/upgrade methodologies
  • Knowledge of Oracle Analytics Cloud (OAC) and similar BI toolsets (updated from OBIEE – this environment uses OAC)
  • Knowledge of Oracle Integration Cloud (OIC) (updated from SOA/BAM – this environment's integration layer runs on OIC)
  • Excellent communication skills
  • Solid and proven interpersonal/team demeanor
  • Bonus: functional experience
Priority Requirements – Functional
  • Oracle EBS functional implementation experience – senior level, with at least 5+ implementations
  • Expertise in at least 2 of the following tracks: Financials, Supply Chain, Distribution, CRM, Manufacturing (HRMS de-prioritized – see note below)
  • Demonstrated experience as a senior resource assisting in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is/to-be business process design, conference room pilots (CRPs), functional configuration, testing, and client user training
  • Familiar with implementation/upgrade methodologies
  • Clear communication skills
  • Solid and proven interpersonal skills
Secondary Requirements
  • Understanding of Oracle Hyperion EPM data and technical structure (confirmed relevant – see note below)
  • Database knowledge and/or capability
  • Good understanding of Oracle Edge applications and basic technical skills
  • Project management skills and experience
  • Objective-oriented, driver, performance-oriented, problem solver


Benefits

You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:

  • Global team recognized for their passion and innovation
  • Innovative product culture and project exposure
  • Training and development from industry-leading experts
  • Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
  • We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary will be starting at $120,000.

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing [email protected]. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.

Ready for Exponential Career Opportunities? Apply now

Skills Required

  • Senior or expert knowledge of Oracle Forms and Reports 12c
  • Senior or expert knowledge of Oracle E-Business Suite 11i, R12, and R12.2
  • Senior or expert knowledge of Oracle Database 11g through 19c
  • Expert PL/SQL programming capability, including APIs, interfaces, and application extensions
  • Ability to reverse-engineer poorly documented code and processes
  • Experience supporting Oracle Configurator, including item setup, pricing and quoting configuration, and Java-based extensions
  • Knowledge of implementation and upgrade methodologies
  • Knowledge of Oracle Analytics Cloud and similar business intelligence tools
  • Knowledge of Oracle Integration Cloud
  • At least five senior-level Oracle EBS functional implementations
  • Expertise in at least two Oracle EBS functional tracks: Financials, Supply Chain, Distribution, CRM, or Manufacturing
  • Experience defining systems strategy, gathering requirements, leading fit-gap analysis, designing business processes, conducting CRPs, configuring systems, testing, and training users
  • Excellent communication and interpersonal skills
  • Experience leading, mentoring, and developing distributed technical and functional teams
  • Understanding of Oracle Hyperion EPM data and technical structure
  • Knowledge of Oracle Edge applications
  • Project management skills and experience
  • Functional experience in Oracle EBS

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The Company
HQ: Minneapolis, MN
705 Employees
Year Founded: 2007

What We Do

Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform allows for quick deployment of remote work models—and it gives our customers precise control over both operating costs and customer satisfaction levels. Our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Customers choose Calabrio because we understand their needs and provide a best-in-class experience, from implementation to ongoing support. Calabrio provides an easy to use workforce optimization suite for contact centers.

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