Jobs at Calabrio

Design, build, deploy, and optimize production-grade AI systems, including LLM applications, autonomous agents, multi-agent workflows, machine-learning models, data and inference pipelines, and evaluation frameworks. Develop secure, scalable AI services using retrieval-augmented generation, tool calling, orchestration, and model fine-tuning. Monitor reliability, performance, safety, cost, and business outcomes while applying governance, observability, and responsible AI practices.

Designs, implements, maintains, and optimizes enterprise database systems. Owns domain models, schemas, data integration, query performance, security, backup and recovery, capacity planning, and database documentation. Supports reporting and analytics while collaborating with application, data, and infrastructure teams. Establishes database standards and serves as the senior technical authority for cross-product data mapping and integration.

Manage strategic banking accounts across North America, ensuring customers achieve measurable value from Verint solutions. Build executive relationships, lead joint planning, establish success metrics, oversee renewals and upsell opportunities, coordinate internal and customer resources, resolve issues, and report on account health and performance. The role requires strong customer success, consulting, negotiation, communication, and relationship-management skills, with quarterly or ad hoc travel for customer meetings.

The Account Executive will drive revenue through strategic enterprise sales, manage a full sales cycle, and develop relationships with decision-makers to enhance customer experience and meet sales quotas.

Prospect, manage, and close mid-market B2B software deals. Execute regional sales plans, qualify leads, run full sales cycles with presales support, engage decision-makers, and meet quota while leveraging marketing and market intelligence.

Lead architecture, design, implementation, and deployment of cloud-based full-stack solutions. Mentor engineers, drive cross-team technical strategy, improve performance, reliability, and developer practices, and collaborate with product owners and customers to deliver scalable, secure, high-quality features.