Manager Operations

What Warehouse Operations contributes to Cardinal Health
Operations is responsible for materials handling and product distribution in a distribution or manufacturing
environment. Includes warehousing and fulfillment of materials and products, transportation, inventory
management as well as demand, supply and manufacturing planning.
Warehouse Operations is responsible for performing/controlling a combination of manual or automated
tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving,
picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient
flow of products from the point of product receipt from vendors to the shipment of products (via prescribed
service parameters) to a variety of internal and external customers.

What Operations Management contributes to Cardinal Health
The Manager, Warehouse Operations Inbound/ Outbound oversees the building’s inbound processing,
including receiving, put away, and returns to achieve operational efficiency and safety. Through
successful operational and people management, this job delivers on the business unit’s short-term goals,
improves profitability and develops the business unit’s warehouse talent. This job also responds to
urgent customer needs or supply disruptions to ensure customer commitments are fulfilled.

Responsibilities
• Lead and direct a Supervisory team of 7 direct reports and 122 indirect associates that
includes QIC and outbound operations
• Ensure the timely distribution and receipt of product while meeting the distribution center
standards of budget, policies, procedures and quality
• Lead initiatives designed to improve processes or continuous improvement projects throughout
the facility
• Provide leadership to the team and challenge the status quo; interact with employees on the floor
and in an office setting
• Interface with customers and suppliers to resolve issues and participate in regularly scheduled
meetings (this may include travel up to 25%)
• Collaborate with cross functional teams at all levels within the organization, specifically within HR
groups on a daily basis
• Cultivate positive relationships with peers and coworkers
• Interview and make hiring decisions for supervisor, lead and niche roles
• Develop the supervisory and employee population, which includes training, coaching, counseling
and performance appraisals
• Manage the distribution operation utilizing appropriate systems to track, analyze and improve day
to day operational metrics
• Hold Supervisors accountable for their respective department KPI’s
• Enforce Cardinal Health compliance and regulations for OSHA, DEA, FDA, state and local
authorities, primary facility contact for QRA compliance
• Manage site financial metrics including profit and loss and budgets

Qualifications
• Bachelor's degree strongly preferred, or equivalent work experience
• 5+ years of relevant experience preferred
• Prior leadership experience required
• Strong written and verbal communication skills
• Experience working within a warehouse (or distribution) environment preferred
• Inventory planning and processing experience preferred
• Strong knowledge of Microsoft Office Excel (pivot tables and spreadsheets)
• Experience working within ERP’s (SAP or Manhattan) preferred
• Prior experience with continuous improvement projects and initiatives
• Adaptable to operational needs
• Ability to problem solve through complex scenarios and drive change

What is expected of you and others at this level
• Manages department operations and supervises professional employees, front line supervisors
and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short-term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels; may
interact with senior management
• Interactions normally involve resolution of issues related to operations and/or projects
• Gains consensus from various parties involved

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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