Manager, Operations

Posted Yesterday
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Hiring Remotely in Colorado, USA
Remote
Senior level
Information Technology • Design
The Role
Manages branch operations covering order processing, estimating, purchasing, logistics, scheduling, staffing, customer service, and employee development. Ensures materials and manpower support installation schedules, verifies job billing and procedures, oversees operational performance and P&L responsibility, and maintains relationships with builders and design companies. Requires construction-industry knowledge, strong leadership, organizational, communication, decision-making, and problem-solving skills.
Summary Generated by Built In

Looking to build your career and design your future? You have come to the right place. 

Summary

The Operations Manager is responsible for supporting all operations associates and operational functions including order processing, estimating, purchasing, logistics, people management and development, and customer service. 

 

Essential Functions

  • Oversee all operations ensuring all necessary supplies and materials needed to complete jobs are ordered

  • Partner with scheduling team to confirm schedule is up to date and at capacity for the amount of Install teams are available

  • Review all jobs with Sales team, Purchasing team, and Schedulers to verify correct amount of material and manpower to execute the job

  • Certify all items on the schedule are legitimate and to determine if billable and verify that the correct procedures are being followed to ensure payment

  • Maintain excellent relationships with builders and design companies to ensure jobs are running smoothly and productively

  • P&L responsibility

  • Other duties as assigned 

 

Education & Experience

Required

  • High School or equivalent 

  • Minimum of 5 years related experience and/or training; or equivalent combination of education and experience 

Preferred

  • Bachelor's Degree 

 

Skills & Competencies  

  • Proven history as a team leader

  • Successful history in managing branch operations

  • Knowledge of the construction industry

  • Experience with RFMS a plus

  • Bilingual experience preferred, but not required (English/Spanish)

  • Strong written and verbal communication skills

  • Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates, and co-workers

  • Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues

  • Exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions

  • Strong organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process

  • Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems

If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

Skills Required

  • High school diploma or equivalent
  • At least 5 years of related experience and/or training, or an equivalent combination of education and experience
  • Bachelor's degree
  • Proven team leadership experience
  • Successful experience managing branch operations
  • Knowledge of the construction industry
  • Strong written and verbal communication skills
  • Experience developing professional relationships with builders, vendors, subordinates, and coworkers
  • Strong organizational, problem-solving, decision-making, and interpersonal skills
  • Working knowledge of inventory, project management, spreadsheet, word processing, and order processing systems
  • RFMS experience
  • English and Spanish bilingual experience
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The Company
HQ: Irvine, CA
1,590 Employees

What We Do

Powered by our industry-leading technology platform, Interior Logic Group is the largest national provider of interior design and finish solutions for the building industry. Our scalable solutions increase homebuilder profitability, improve construction quality, and reduce cycle times. With more than 200 locations and over 100+ Design Studios, Interior Logic Group is the largest and most trusted installer of interior finishes for homebuilders in the United States. We partner with builders to provide and install flooring, cabinets, countertops, and window coverings while also delivering exceptional service based on our local market scale and relationships. We also provide installation services and supply chain management for a diverse range of single family, multifamily, commercial, and repair and remodel customers. ILG fosters a diverse entrepreneurial culture that delivers a competitive advantage via exceptional service, nimble decision making, and deep collaboration with customers, suppliers, and installers. We know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry. If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here. Our current job openings are listed below: https://interiorlogicgroup.wd5.myworkdayjobs.com/en-US/CareersatILG

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