Manager-Operations Transition & Reporting

Salary range is $104k to $206k, with a midpoint of $155k.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance discount.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE:

Under general direction, the Manager-Operations Transition & Reporting will lead cross-departmental teams in the planning, oversight, and support of transition to operation and close out, for the agency’s Asset Transition Office within the Agency Oversight Department. This leadership role ensures Operations and Maintenance requirements, ATO’s business needs, system expansion reporting are embedded into the Asset Transition Office’s primary mission of ensuring agency operational readiness upon the activation of new or restored service being provided to the public. This role has direct control and oversight of the start-up budget for the agency on system expansion projects. Leads a team of expert level staff, vendors, and consultants in the review and assurance of operational readiness, budget management, contract management, and the oversight of activation and closeout reporting for the agency.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Leads a team of expert level staff, vendors and consultants ensuring Operations and Maintenance interests are embedded in system expansion project requirements.
• Manages reports and provides oversight on the start-up budgets for all system expansion projects.
• Ensures operations needs are met with regards to tooling, equipment, supplies, personnel, training and additional support in relating to project start-up budgets.
• Coordinates with procurement the furnishing of all tools, NRV vehicles, and equipment related to project start-up budgets.
• Reports on status of start-up budgets, and ensures leadership has visibility to spend, staffing trends and procurement timelines. 
• Reports agency compliance to project and operations warranty management.
• Responsible for Asset Transition Office reporting and ensures alignment across teams for reporting standards within the division. 
• Reviews, approves purchase requests against the project start-up budgets. 
• Responsible for reporting metrics related to Transition to Operations and ensure software applications are managed and kept up to date with latest data. 
• Provides oversight to the Capital Delivery Department Closeout division, ensuring accurate reporting, schedule management and conflict resolution are occurring to meet the agency needs.
• Collaborates closely with engineering, planning, design, and operations to ensure transition to operations lessons learned are incorporated into the agency lessons learned and carried forward into new project requirements.
• Provides operational readiness team the forecasted start-up budget needs prior to project baselines. 
• Aligns operational start-up needs to project schedules. 
• Procures new consultant services and resources for Asset Transition Office as needs arise. 
• Manages consultant task orders, contracts and services. Reviews and approves invoices per approval agency approval authority, and ensures leadership is aligned and informed prior to additional escalated approval.
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Bachelors degree in Business Management, Electrical Engineering, Mechanical Engineering, Civil Engineering, Project Management, Information Systems, Facilities Management, Construction Management, or related field; Six years of experience in a maintenance or transportation environment, preferably involved in a rail or a transit related environment; Or an equivalent combination of education and experience. Four years of leadership, budgetary, planning and workforce management experience.

Preferred Licenses or Certifications:  

• Engineering License or Certification 
• CFA Chartered Financial Analyst Certification
• CMA Certified Management Accountant Certification 
• FMP Facilities Management Professional Certification
• PMP Project Management Professional Certification
• CSEP Certified Systems Engineering Professional
• CMM Certified Maintenance Management Professional

Required Knowledge and Skills:

• Business Management and Budget Management practices.
• Principles and practices of facilities electrical and mechanical systems engineering, design, construction and commissioning. 
• Technical specifications, report, and document writing.
• Principles, practices, methods, and techniques used in the installation, troubleshooting, and maintenance of systems and applications, and project management and administration.
• English usage, spelling, grammar, and punctuation.
• Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.
• Verbal and written communication, general presentation and report writing.
• Effective negotiation and conflict resolution techniques.
• Preparing, interpreting, and developing engineered testing and configuration documentation.
• Performing root cause analysis, troubleshooting, and repairing technical testing issues.
• Leading continual improvement projects to continue to advance the systems testing discipline.
• Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
• Establishing and maintaining effective working relationships with other department staff, management, vendors, and outside agencies.
• Conveying technical information and using effective oral and written communication.
• Monitoring program/project schedules.

Preferred Knowledge and Skills:

• Operations and maintenance of light rail systems.
• Principles and practices of track, traction electrification, SCADA, signals and communications, building management systems or other comparable transit industry knowledge.
• Transit Systems maintenance knowledge and practices.
• Systems project scheduling practices.

Physical Demands / Work Environment:  

• Work is performed in a hybrid field and office environment. 
• Positions working in field may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, and/or extreme noise.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. 

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.