Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
As Operations Manager, you'll be responsible for leading our warehouse, inventory, repair and logistics operations while transforming how operational data drives decision-making across the function.
We're looking for a leader who is equally comfortable reviewing operational KPIs, inventory trends and forecasting data as they are leading teams, improving processes and solving day-to-day operational challenges. Success in this role will come from combining strong operational leadership with a proactive, analytical approach to improving performance, inventory accuracy, customer service and cost efficiency.
We're looking for people who are full of ideas, want to challenge the norm and work to our core values…
Dare to be Bold - We always bring courage to work to reach for the unbelievable.
Uphold Integrity - We promote accountability and respect to raise the bar for ourselves and the industry.
Never Settle - We relentlessly push forward to create the extraordinary in every detail.
Celebrate Perspectives - We combine diverse talent to look at the familiar in unfamiliar ways.
Win as a Team – We bring out the best in each other to share collective success.
Lead day-to-day operations across warehousing, inventory management, repair operations and logistics, ensuring the safe and efficient delivery of business objectives.
Own operational performance across the function, using KPIs, dashboards and reporting to drive decision-making and continuous improvement.
Analyse inventory, service, productivity and cost performance data to identify trends, risks and opportunities and implement measurable improvements.
Develop inventory strategies and planning approaches that optimise service levels, inventory accuracy, working capital and operational efficiency.
Use operational data to improve forecasting, resource planning, capacity management and operational readiness.
Drive improvements to ERP/MRP systems, reporting capabilities and operational workflows to increase visibility, efficiency and control.
Develop and enhance dashboards, reporting tools and performance metrics that support operational and strategic decision-making.
Identify opportunities to automate processes, reduce manual activity and leverage AI-enabled tools to improve operational performance.
Lead warehousing, inventory control, repair, refurbishment and transport activities to ensure customer commitments and operational targets are achieved.
Build and develop high-performing teams while fostering a culture of accountability, continuous improvement and data-driven decision making.
Partner with Finance, Engineering, Purchasing, Quality and IT teams to improve planning, inventory management, operational performance and business processes.
Lead Lean, Six Sigma and continuous improvement initiatives, using data and root cause analysis to deliver sustainable improvements.
What You'll Bring
- Significant experience leading operational functions within manufacturing, supply chain, warehouse, service or repair environments.
- A proven track record of using operational data to improve service levels, inventory performance, productivity, cost and customer outcomes.
- Strong analytical capability with experience interpreting complex operational data and translating insights into actions.
- Experience developing, using and improving KPIs, dashboards and management reporting.
- Strong understanding of inventory management, forecasting, planning and operational performance measurement.
- Experience using ERP/MRP platforms such as Oracle to support operational decision making.
- A continuous improvement mindset, with experience delivering measurable change through data-led initiatives.
- Strong leadership skills with the ability to lead operational teams while driving a culture of accountability and performance.
- Experience supporting automation, digital transformation or AI-enabled operational improvements would be highly advantageous.
Qualifications
Lean / Six Sigma or APICS certification. (Desirable)
How You'll Grow
Play a key role in developing and evolving our global materials planning and logistics capability.
Lead strategic initiatives that improve service, inventory performance, and operational excellence across the business.
Gain exposure to senior leaders, global operations, and business-critical transformation projects in a growing international organisation.
What can we offer you?
Annual performance bonus
25 days’ holiday plus bank holidays
Up to 8% employer pension contributions
Private medical insurance
Remote GP access
1 day off for charitable work
1 day off for your birthday or personal celebration
Half Day for Health (dedicated time for your wellbeing)
Employee Share Purchase Plan
Reward platform with cycle-to-work scheme and discounts/cashback
Elective benefits (Tastecard, travel, dental, Give As You Earn)
Study support
Employee Assistance Programme (EAP)
Please note, we are unable to sponsor visas at this time. If you require visa sponsorship now or in the future we will not be able to progress with your application.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
Skills Required
- Experience in materials planning, inventory management, or supply chain leadership
- Proven track record improving service levels, inventory accuracy, and cost performance
- Advanced data and analytics capability, including automation and reporting
- Experience with SQL, VBA, and BI tools
- Experience in manufacturing, electronics, or hardware-based environments
- Lean / Six Sigma or APICS certification
- Experience partnering with IT on MRP and RMA/materials systems
- SIOP experience
- Exposure to regulated or global manufacturing environments
- Experience leading and developing teams and influencing cross-functional stakeholders
Light & Wonder Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Light & Wonder and has not been reviewed or approved by Light & Wonder.
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Healthcare Strength — Aetna medical options with virtual care, plus programs like fertility support and chronic‑condition management, indicate broad and robust medical coverage. Dental and vision through major carriers add to overall depth.
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Inclusive Benefits Coverage — Offerings such as fertility support via Progyny, gender‑affirming care through FOLX Health, and menopause care suggest coverage designed for diverse needs. Second‑opinion and specialized support services further widen accessibility.
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Wellbeing & Lifestyle Benefits — Resources including a ComPsych EAP with counseling, Care.com membership, and RethinkCare parenting tools bolster everyday wellbeing. A Lifestyle Spending Account and wellness/non‑tobacco premium discounts enhance practical value.
Light & Wonder Insights
What We Do
Light & Wonder is a leading cross-platform global game company focused on creating new worlds where players can immerse themselves in dynamic casino, online or mobile games. Headquartered in Las Vegas, Nevada, with nearly 5,000 employees, the company has locations on six continents.
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