Manager Operational Excellence

Posted 6 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
109K-166K Annually
Senior level
Healthtech • Professional Services
The Role
Lead end-to-end operational improvement and strategic planning initiatives across clinical and operational functions. Design analyses, staffing optimization models, and performance metrics. Present recommendations to senior stakeholders, facilitate decision-making, and manage implementation and sustainment. Supervise and mentor junior team members and develop executive presentations, roadmaps, and governance materials.
Summary Generated by Built In

How you move is why we’re here. ®
Now more than ever.


Get back to what you need and love to do.
The possibilities are endless...
 
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
 
If this describes you then let’s talk!
 
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.


Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Day (United States of America)

Compensation Range

The base pay scale for this position is $109,000.00 - $166,000.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.What you will be doing

Key Responsibilities

  • Lead end-to-end operational improvement and strategic planning initiatives, including scoping, project management, implementation, and sustainment
  • Lead initiatives focused on care model redesign, organizational structure design, and workforce planning across clinical and operational functions
  • Design and execute complex analyses and models to support data-driven decision making; translate outputs into clear, leadership-ready materials tailored to executive audiences
  • Develop and present recommendations to senior and cross-functional stakeholders; facilitate working sessions and drive groups to aligned decisions
  • Build and maintain performance metrics frameworks; conduct current- and future-state assessments and root cause analyses
  • Develop analytical frameworks and models to support staffing optimization, labor productivity analysis, and workforce management decisions
  • Partner with HR, nursing, and clinical leadership to assess and design operating models that align capacity and resources to enterprise goals
  • Serve as a point of escalation and subject matter resource for junior team members on analytical and project management questions
  • Support development of executive presentations, implementation roadmaps, and governance materials
  • Lead a team of junior members, providing direction, oversight, and development support to drive high-quality work and build team capability within OE

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Skills Required

  • Proven experience leading operational improvement and strategic planning initiatives
  • Experience with care model redesign, organizational structure design, and workforce planning
  • Ability to design and execute complex analyses and analytical models to support decision making
  • Experience developing leadership-ready presentations and facilitating executive working sessions
  • Experience building and maintaining performance metrics frameworks and conducting root cause analyses
  • Experience with staffing optimization, labor productivity analysis, and workforce management decisions
  • Experience leading, mentoring, and providing oversight to junior team members
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The Company
0 Employees
Year Founded: 1863

What We Do

Hospital for Special Surgery (HSS) is a world-leading academic medical center specializing in musculoskeletal health, including orthopedics and rheumatology.

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