Jobs at Hospital for Special Surgery

Manages physician office operations, including patient communication, appointment and surgical scheduling, academic calendar coordination, staff hiring and development, supplies, coverage, workflow efficiency, billing, collections, pre-authorizations, and payer compliance. Oversees administrative staff, resolves operational issues, supports patient access, and serves as the primary administrative contact for the physician’s practice.

Provides floating administrative and medical office support across HSS locations. Responsibilities include greeting patients, answering phones, scheduling visits and surgeries, coordinating referrals and insurance authorizations, collecting payments, preparing charts, scanning EMR documents, managing calendars, supporting billing, maintaining supplies, and covering office management or secretary duties. The role requires strong communication, customer service, organization, multitasking, healthcare knowledge, and proficiency with EMR and office technology.

The DevSecOps Engineer embeds security into software development, cloud infrastructure, CI/CD pipelines, and deployment processes. Responsibilities include implementing automated security controls, managing application and cloud vulnerability scanning, conducting threat modeling and design reviews, securing containers and Infrastructure as Code, developing security automation and reporting, tracking remediation, and supporting audits and compliance activities. The role partners extensively with development, infrastructure, cloud, architecture, cybersecurity, and data teams in a regulated healthcare environment.

Leads the design, development, testing, implementation, and support of Workday integrations with external applications across HCM, Finance, and Supply Chain. Conducts discovery sessions, creates requirements and design documents, troubleshoots escalations, supports go-lives and upgrades, manages risks, collaborates with stakeholders and vendors, and optimizes technology workflows and integration processes.

Provides comprehensive preoperative and postoperative nursing care to adult patients in a medical-surgical setting. Responsibilities include assessing patients, monitoring vital signs, managing pain and postoperative symptoms, advocating for patients, collaborating with multidisciplinary teams, maintaining professional nursing standards, and participating in quality and safety improvement activities. This full-time role requires 12-hour day shifts and weekend availability.

Supports multidisciplinary clinical research and trial completion through patient recruitment, participant follow-up, study binder management, site coordination, specimen transport and processing, bench testing, inventory tracking, equipment coordination, and biohazard waste arrangements. Maintains accurate documentation, supplies, instrumentation, and clinical sample records while collaborating with physicians, scientists, laboratory staff, investigators, and service providers.

The Senior Accountant manages monthly, quarterly, and year-end close activities, journal entries, accruals, reconciliations, general ledger oversight, financial reporting, audit support, and internal control compliance. The role ensures adherence to U.S. GAAP, nonprofit accounting standards, and healthcare regulations; analyzes variances; supports process improvements and system implementations; and provides reporting to leadership.

Manages physician practice operations, including patient service, appointment and surgical scheduling, physician academic calendars, staff hiring and development, supplies, equipment, billing, collections, pre-authorizations, and revenue-cycle workflows. Ensures efficient office operations, accurate communication, compliance with payer requirements, and timely escalation of patient or administrative concerns. Oversees support staff and serves as the primary administrative contact for the physician’s practice.

Leads HSS’s individual giving and foundation fundraising program, overseeing a 12-person team and driving major, principal, and grateful patient philanthropy. Develops fundraising strategy, donor pipelines, performance metrics, gift officer standards, and organizational priorities. Coaches leaders, manages complex solicitations, collaborates with clinical and administrative stakeholders, and supports gifts ranging from $100,000 to multi-million-dollar levels while advancing HSS’s mission.

Owns data integrity, quality assurance, remediation, standards, and governance for Development data. Leads audits, maintains data definitions and business rules, assigns corrective actions, facilitates governance decisions, and partners with analytics, CRM, fundraising, finance, IT, compliance, and legal teams. Develops training, monitors stewardship accountability, resolves data-quality issues, and ensures reliable reporting and downstream business processes.

Leads enterprise Epic technical operations, including upgrades, patching, environment strategy, change control, testing, downtime and disaster recovery, technical escalations, integrations, security, and workstation strategy. Oversees cross-module optimization, coordinates with Epic Hosting and information security teams, mentors staff, manages stakeholders, and supports major implementations through flexible schedules and on-call rotation.

Designs and manages virtual and in-person community education programs focused on musculoskeletal health, prevention, and wellness. Coordinates registration, communications, logistics, vendors, faculty, clinical stakeholders, and community partnerships. Develops marketing and outreach materials, supports promotional strategies, tracks budgets and attendance, evaluates program outcomes, analyzes data, and prepares reports to improve program effectiveness and participant experience.

Maintains fundraising database integrity, processes high-volume contributions in Raiser's Edge and Omatic, verifies donor records, prepares acknowledgment letters and tax documentation, manages gift files, and generates contribution reports. The role supports development projects, database procedures, and timely, accurate customer service while handling confidential information. Candidates should be detail-oriented, organized, technologically proficient, and able to manage multiple priorities. A bachelor's degree and one to three years of database processing experience are preferred or required as specified.

Provides clinical evaluation and follow-up care, counsels patients and families about surgical procedures, addresses pre- and postoperative concerns, assists in orthopedic surgery, and collaborates with office and inpatient teams. Requires licensure, certifications, strong communication, and teamwork.

Leads major incident response and disaster recovery execution, serving as incident command during declared disasters and extended outages. Owns DR plans, runbooks, testing, readiness governance, application recovery validation, executive communications, vendor coordination, and post-incident reviews. Drives remediation, continuous improvement, audit readiness, and cross-functional accountability across infrastructure, applications, cybersecurity, and business teams. Requires after-hours, weekend, and holiday availability.

Provides autonomous and collaborative orthopedic urgent care for patients aged 12 and older. Evaluates, triages, diagnoses, and treats acute musculoskeletal injuries and conditions, including fractures, sprains, sports injuries, joint disorders, and pain. Performs injections, aspirations, splinting, and casting; orders and interprets diagnostic studies; documents care; educates patients; coordinates referrals; and collaborates with physicians and interdisciplinary teams.

The Manager, Capital Planning and Debt Strategy is responsible for leading capital investment planning and financing strategies, managing debt portfolios and compliance, and enhancing financial systems. This role requires collaboration with senior leadership, oversight of financial models, and contributions to governance and strategic decision-making.

Designs, deploys, maintains, and optimizes secure enterprise, data center, hybrid, and cloud network infrastructure. Responsibilities include switching and routing, firewall administration, cloud connectivity, high-availability architecture, performance monitoring, capacity planning, incident response, documentation, automation, and collaboration on infrastructure migrations and upgrades. Provides after-hours maintenance and on-call support as needed.

Provides administrative and office support in a healthcare setting, requiring strong communication, customer service, organization, problem-solving, and multitasking skills. The role requires a high school diploma and 1–3 years of healthcare or medical secretary experience. A bachelor’s degree, Epic experience, medical terminology knowledge, and healthcare or health insurance familiarity are preferred.

Leads enterprise data enablement, generative AI adoption, and automation strategy. Designs AI-enabled workflows, agentic assistants, integrations, ETL processes, and scalable business-process automations. Partners with data science, engineering, product, and business teams to embed onboarding, contextual guidance, and adoption measurement into data and AI products. Establishes feedback loops, monitors performance, ensures responsible healthcare deployment, and mentors teams while translating emerging technologies into measurable operational improvements.